Worst translation and no transparency in billing I recently translated some documents from Kannada to English and paid $15 for the translation. The pages were filled with blank spaces and translations that were not even readable. The subscription is sneaky, almost like fine print when you pay for the translation. Next time, just use Google Translate. It is free of cost and 100% better than this application which obviously needs a better machine-learning algorithm.

Poor customer service Poor customer service. I upladed the document to translate and they provided a quote. Approved the quote and DocTranslator couldn't translate - immediatley contact and asked for help or a refund. They said they're unable to refund nor help. Since I placed on a credit card able to get a refund from credit card company as within 24 hours of purchase - federal law. Can't belief they don't follow federal law.

Hidden charges weeks later Originally they charged a "fair" price for the services. I was not happy with the output, but maybe I was expecting too much. Sometime later, I noticed a charge 4 times higher than the translation price. After insvestigating, it was a 25dollar charge for storage of a 2 page document for less than a month. Do not recommend them.

The service pretends to translate PDF… The service pretends to translate PDF files for free, then after obtaining your data, it reveals the cost for the translation. If I had seen the price of $123 for 46 pages of translation upfront, I would not have provided them with my personal information. To me, this is a minor trickery, dishonesty.

Broken machine translation and machine support I had a negative experience with their machine-generated PDF translation service; the output was filled with lines instead of legible text. Attempting to resolve this issue through their support was unhelpful, as I only received machine-generated responses that did not address my specific problem. In comparison, using free online tools such as Google Translate yielded superior results.