Poor customer service Poor customer service. I upladed the document to translate and they provided a quote. Approved the quote and DocTranslator couldn't translate - immediatley contact and asked for help or a refund. They said they're unable to refund nor help. Since I placed on a credit card able to get a refund from credit card company as within 24 hours of purchase - federal law. Can't belief they don't follow federal law.

Worked amazingly well for me Worked amazingly well for me, I don't see what the complaints are all about. Unless someone doesn't like AI doing a (possibly) better job than a human (?) I don't know... Anyway, for my purposes, translation a printed letter from german into English, the software did an excellent job -- even kept the photo of the author and logo intact, with the credits and words translated in the same font and position as they were in the original. Weirdly incredible really.

I recently used Doctranslator to… I recently used Doctranslator to translate some important documents for my business. The process was very simple and the translation was done in no time. I was particularly impressed with the speed at which they were able to translate my scanned PDF files. Moreover, the customer service was very quick and solved all my problems efficiently. I will definitely be using Doctranslator again in the future.

Highly recommended I have only been working with this agency for a few months but I would recommend them without hesitation. Their client support has been outstanding and they have exceeded all of my expectations. I have worked with many translation companies but none of them can compare to theirs.

Service could be better. More information on website would be good After a little discussion I'm giving them now 3 stars instead of just 1 star. There have been misunderstandings on both sites. At least they refund the money to me. But the way they respond to negative reviews can be improved. I believe there is some potential left on the table.