LuxyList

1001 Ave of the Americas, 10019, New York, United States
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About LuxyList

LuxyList is a secure, fanmail concierge service for creators on TikTok, Instagram, Twitch, and YouTube. We are the safest way to receive luxury gifts from fans and followers around the world.

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St Jimmy
GB

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

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Nightengale Terrax
GB

A total Scam with garbage customer service Save your money. I've yet to have a good experience with LuxyList. My first order with them arrived and there was zero communication to pick it up as the item was held at a shipping service's location due to them writing my address incorrectly. I get the item and they also ordered me the wrong size. They take a long time so of course it was sold out in other sizes. Communicating with their customer service is awful. For a brand that has "lux" in its title you can tell that some charlatan who has some delusions is running this operation. The customer service is NOT lux at all nor on par with any other luxury service I've experienced. They hire people with a tenuous grasp of English who don't answer any of your questions and take their sweet time. Another terrible experience with the service was when someone ordered me an item and I waited about two weeks to watch the order go from confirmed to awaiting shipping back to..not even confirmed. I had to email them and ask what was up and they said they couldn't complete the order but I could use the credit. They charge insane fees for purchases, anyone who has used the services knows that, but in their FAQ it states that when using Luxy credit to purchase a replacement gift due to cancelation from the merchant there will be no additional service fee charged. When I went to spend my credit from the failed purchase mentioned early I found out this wasn't true at all and I was definitely subjected to a fee. I am now waiting for my replacement item and there has been zero progress on this order. I doubt I'll ever get anything from it.

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Kylie
GB

I absolutely adore this website I absolutely adore this website. They’ve been nothing but helpful and the fact that it’s the most discrete out there for wish list? I love that they have an automatic link set up so you don’t have to manually type everything if you don’t want to. The privacy level is unmatched and they definitely care about their creators :)

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Will
GB

What more can I say What more can I say, they do what they promise! First thing to know is they are kinda new, but when it comes to customer service and what they offer LuxyList is a godsend. I was having some issues getting things onto my wishlist and the founder Shantel actually called me personally to thank me for signing up and even chatted with me about what could make my experience better. How often does that happen? NEVER. Highly recommended.

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LanaR
NL

LuxyList is the real deal! Just received my first gift from one of my onlyfans subscribers that went to my LuxyList and I have nothing but great things to say!! I was a little skeptical at first because I've been burned bad in the past by Amazon wishlists and delivery code, but this service works! Definitely telling all my friends to give them a try!

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