Excellent customer service… I have used LuxyList for about 7 months, and I am very happy with their service. They are very customer focused and any issues are dealt with quickly and remedied to my satisfaction. I highly recommend them and their customer service is excellent.

The experience ordering was fine The experience ordering was fine. I got notification from the person I sent the gift to, that you were out of stock. You made a gift a job for the person that I was sending the gift to. She had to choose something else. That made it not a fun thing to receive.

as a retailer dealing with luxylist as a retailer dealing with luxylist, support was terrible because they never answered our queries but still expected us to send out the products. Their activity/purchases are flagged as high risk by our merchant software yet they do not provide any assurance that it's not.

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

The item I selected was not available… The item I selected was not available in my ladies size. Totally ruined the entire experience. If I wanted to send a gift card, I would have done that. A refund is preferable.