This Plattform is fraud! This Plattform is fraud!! They order wrong things, you need to pay lots of fee - even if they cannot send you a gift and need to give you credits instead and will not refund you!

The purchase went through ok The purchase went through ok. Quite a bit of time has passed and still no shipping notifications; although the cash has been collected. In addition, have been unsuccessful in setting up the account needed to access the thank you videos.

Excellent customer service… I have used LuxyList for about 7 months, and I am very happy with their service. They are very customer focused and any issues are dealt with quickly and remedied to my satisfaction. I highly recommend them and their customer service is excellent.

Scam of a website and sent wrong sizes etc Have tried to get me to pay more for gifts many times when I have paid the correct amount. Sent me wrong size for shoes, didn’t send my whole orders, sent my orders to wrong address/name, and much much more, overall very disappointed as a receiver of gifts. I’ve recently caught them out after they demanded me to transfer more money even though the correct amount was paid, they just stopped replying. Out of the 27 gifts I’ve gotten only 6 have been successfully received. They currently are holding an order and not refunding me for shoes they sent the wrong size in. Their customer service takes their sweet time to respond and when you’ve proven them wrong or ask to speak to someone else or speak on the phone they stop replying. They demand more money to be sent otherwise I’ll get credits which I’ll then have to pay more fees on top of those, plus the risk of them trying to get me to pay even more. A lot of my friends don’t have good things to say about this site and luxy list actually owes them money. Their fees are awfully expensive and stupid too. They charge a “shipping fee” but also make you add vendors shipping too. Im going to use wishtender from here on forward and will never ever use this site again.

Luxy List Goes Above and Beyond! A fan ordered very expensive jewelry for me via Luxy List, and the jewelry company kept canceling the sale. The lovely people at Luxy List went above and beyond for me, and they placed the order in store. They kept me updated throughout the whole process, and the jewelry was delivered flawlessly! 10/10 recommend, I will continue to use them.