Wrong color sent My gift arrived fast but it was the wrong color and wrinkled to hell. I know it isn't Luxy's fault. They showed me confirmation of what they ordered, but still was a disappointment. Versace needs to do better!!!! LL's Gift Support Squad walked me through the exchange. Didn't get to take the dress on my trip as planned which was a bummer

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

LuxyList is the real deal! Just received my first gift from one of my onlyfans subscribers that went to my LuxyList and I have nothing but great things to say!! I was a little skeptical at first because I've been burned bad in the past by Amazon wishlists and delivery code, but this service works! Definitely telling all my friends to give them a try!

I've been waiting for a service like… I've been waiting for a service like this for a long time. Cool thing about them is you can get more than just retail stuff. I wanted to get donations for the charity that helped my mom when she was diagnosed with breast cancer and I was able to put it on my LuxyList wishlist. Hands down the best service if you're looking for a good way to keep your subs engaged without having to share too much private stuff about you.

A total Scam with garbage customer service Save your money. I've yet to have a good experience with LuxyList. My first order with them arrived and there was zero communication to pick it up as the item was held at a shipping service's location due to them writing my address incorrectly. I get the item and they also ordered me the wrong size. They take a long time so of course it was sold out in other sizes. Communicating with their customer service is awful. For a brand that has "lux" in its title you can tell that some charlatan who has some delusions is running this operation. The customer service is NOT lux at all nor on par with any other luxury service I've experienced. They hire people with a tenuous grasp of English who don't answer any of your questions and take their sweet time. Another terrible experience with the service was when someone ordered me an item and I waited about two weeks to watch the order go from confirmed to awaiting shipping back to..not even confirmed. I had to email them and ask what was up and they said they couldn't complete the order but I could use the credit. They charge insane fees for purchases, anyone who has used the services knows that, but in their FAQ it states that when using Luxy credit to purchase a replacement gift due to cancelation from the merchant there will be no additional service fee charged. When I went to spend my credit from the failed purchase mentioned early I found out this wasn't true at all and I was definitely subjected to a fee. I am now waiting for my replacement item and there has been zero progress on this order. I doubt I'll ever get anything from it.