I would suggest staying away I would suggest staying away. An attempt to order an item off a friend's list went array in many ways and it was all on LuxyList's side. The item ordered wasn't available (after sending a confirmation notice) so instead of offering the chance to choose something else, they kept the money saying they would give credit (in the amount of the item, I eat the shipping costs for something they didn't send) to the person I was ordering for. Due to the fact I received a confirmation email followed by 'sorry we don't have it' email (within a few short hours ) I threatened to fine a complaint to credit card company. When I did they cancelled a second order (one that could be completed) and said they took steps to not allow me to do business with them. The unavailable item remained on their website for several days after this issue. Humm why is that? I think the reply from this company explains how they are. "I became aggressive" They are telling you I am a bad person. Their cancelling the second order demonstrates that I had faith in their company and they didn't want to run the risk of not having another item. This is all on them 100%. I made a purchase and they couldn't fulfill it so I made second purchase and asked for credit for the first purchase and they refused to do so. Fact of the matter is they couldn't complete the transaction (after saying it was completed) and having a "we're keeping your money" policy is there because the probability of them not being able to complete any transaction is high. You are taking a risk. Stay away from them.

LuxyList is the real deal! Just received my first gift from one of my onlyfans subscribers that went to my LuxyList and I have nothing but great things to say!! I was a little skeptical at first because I've been burned bad in the past by Amazon wishlists and delivery code, but this service works! Definitely telling all my friends to give them a try!

Scam of a website and sent wrong sizes etc Have tried to get me to pay more for gifts many times when I have paid the correct amount. Sent me wrong size for shoes, didn’t send my whole orders, sent my orders to wrong address/name, and much much more, overall very disappointed as a receiver of gifts. I’ve recently caught them out after they demanded me to transfer more money even though the correct amount was paid, they just stopped replying. Out of the 27 gifts I’ve gotten only 6 have been successfully received. They currently are holding an order and not refunding me for shoes they sent the wrong size in. Their customer service takes their sweet time to respond and when you’ve proven them wrong or ask to speak to someone else or speak on the phone they stop replying. They demand more money to be sent otherwise I’ll get credits which I’ll then have to pay more fees on top of those, plus the risk of them trying to get me to pay even more. A lot of my friends don’t have good things to say about this site and luxy list actually owes them money. Their fees are awfully expensive and stupid too. They charge a “shipping fee” but also make you add vendors shipping too. Im going to use wishtender from here on forward and will never ever use this site again.

This Plattform is fraud! This Plattform is fraud!! They order wrong things, you need to pay lots of fee - even if they cannot send you a gift and need to give you credits instead and will not refund you!

Excellent customer service… I have used LuxyList for about 7 months, and I am very happy with their service. They are very customer focused and any issues are dealt with quickly and remedied to my satisfaction. I highly recommend them and their customer service is excellent.