customer
GBWon’t let me register what so ever I’d… Won’t let me register what so ever I’d like to track the gift I bought but I can’t so if I can’t register I probably won’t be using this again to buy gifts. Your support system doesn’t give much help either being a computer you message back n forth
Duane McMaquarie
AUas a retailer dealing with luxylist as a retailer dealing with luxylist, support was terrible because they never answered our queries but still expected us to send out the products. Their activity/purchases are flagged as high risk by our merchant software yet they do not provide any assurance that it's not.
customer
GBThe item I selected was not available… The item I selected was not available in my ladies size. Totally ruined the entire experience. If I wanted to send a gift card, I would have done that. A refund is preferable.
Abigail Riley
CAWrong color sent My gift arrived fast but it was the wrong color and wrinkled to hell. I know it isn't Luxy's fault. They showed me confirmation of what they ordered, but still was a disappointment. Versace needs to do better!!!! LL's Gift Support Squad walked me through the exchange. Didn't get to take the dress on my trip as planned which was a bummer
customer
GBThe purchase went through ok The purchase went through ok. Quite a bit of time has passed and still no shipping notifications; although the cash has been collected. In addition, have been unsuccessful in setting up the account needed to access the thank you videos.