customer
GBThe experience ordering was fine The experience ordering was fine. I got notification from the person I sent the gift to, that you were out of stock. You made a gift a job for the person that I was sending the gift to. She had to choose something else. That made it not a fun thing to receive.
luisa f
DEThis Plattform is fraud! This Plattform is fraud!! They order wrong things, you need to pay lots of fee - even if they cannot send you a gift and need to give you credits instead and will not refund you!
customer
GBThe item I selected was not available… The item I selected was not available in my ladies size. Totally ruined the entire experience. If I wanted to send a gift card, I would have done that. A refund is preferable.
Danielle
GBLuxy List Goes Above and Beyond! A fan ordered very expensive jewelry for me via Luxy List, and the jewelry company kept canceling the sale. The lovely people at Luxy List went above and beyond for me, and they placed the order in store. They kept me updated throughout the whole process, and the jewelry was delivered flawlessly! 10/10 recommend, I will continue to use them.
Abigail Riley
CAWrong color sent My gift arrived fast but it was the wrong color and wrinkled to hell. I know it isn't Luxy's fault. They showed me confirmation of what they ordered, but still was a disappointment. Versace needs to do better!!!! LL's Gift Support Squad walked me through the exchange. Didn't get to take the dress on my trip as planned which was a bummer