What more can I say What more can I say, they do what they promise! First thing to know is they are kinda new, but when it comes to customer service and what they offer LuxyList is a godsend. I was having some issues getting things onto my wishlist and the founder Shantel actually called me personally to thank me for signing up and even chatted with me about what could make my experience better. How often does that happen? NEVER. Highly recommended.

A total Scam with garbage customer service Save your money. I've yet to have a good experience with LuxyList. My first order with them arrived and there was zero communication to pick it up as the item was held at a shipping service's location due to them writing my address incorrectly. I get the item and they also ordered me the wrong size. They take a long time so of course it was sold out in other sizes. Communicating with their customer service is awful. For a brand that has "lux" in its title you can tell that some charlatan who has some delusions is running this operation. The customer service is NOT lux at all nor on par with any other luxury service I've experienced. They hire people with a tenuous grasp of English who don't answer any of your questions and take their sweet time. Another terrible experience with the service was when someone ordered me an item and I waited about two weeks to watch the order go from confirmed to awaiting shipping back to..not even confirmed. I had to email them and ask what was up and they said they couldn't complete the order but I could use the credit. They charge insane fees for purchases, anyone who has used the services knows that, but in their FAQ it states that when using Luxy credit to purchase a replacement gift due to cancelation from the merchant there will be no additional service fee charged. When I went to spend my credit from the failed purchase mentioned early I found out this wasn't true at all and I was definitely subjected to a fee. I am now waiting for my replacement item and there has been zero progress on this order. I doubt I'll ever get anything from it.

I would suggest staying away I would suggest staying away. An attempt to order an item off a friend's list went array in many ways and it was all on LuxyList's side. The item ordered wasn't available (after sending a confirmation notice) so instead of offering the chance to choose something else, they kept the money saying they would give credit (in the amount of the item, I eat the shipping costs for something they didn't send) to the person I was ordering for. Due to the fact I received a confirmation email followed by 'sorry we don't have it' email (within a few short hours ) I threatened to fine a complaint to credit card company. When I did they cancelled a second order (one that could be completed) and said they took steps to not allow me to do business with them. The unavailable item remained on their website for several days after this issue. Humm why is that? I think the reply from this company explains how they are. "I became aggressive" They are telling you I am a bad person. Their cancelling the second order demonstrates that I had faith in their company and they didn't want to run the risk of not having another item. This is all on them 100%. I made a purchase and they couldn't fulfill it so I made second purchase and asked for credit for the first purchase and they refused to do so. Fact of the matter is they couldn't complete the transaction (after saying it was completed) and having a "we're keeping your money" policy is there because the probability of them not being able to complete any transaction is high. You are taking a risk. Stay away from them.

I've been waiting for a service like… I've been waiting for a service like this for a long time. Cool thing about them is you can get more than just retail stuff. I wanted to get donations for the charity that helped my mom when she was diagnosed with breast cancer and I was able to put it on my LuxyList wishlist. Hands down the best service if you're looking for a good way to keep your subs engaged without having to share too much private stuff about you.

This Plattform is fraud! This Plattform is fraud!! They order wrong things, you need to pay lots of fee - even if they cannot send you a gift and need to give you credits instead and will not refund you!