poor I have been using in Thailand and on a regular basis drivers accept the journey and then send a message saying its far away and they want sometimes 3 times the amount. They also accept fares and continue to drive in the opposite direction presumably as they are not ready and still dropping someone else off so the estimated wait arrival time is often double.

14 days to refund a hold charge?! Outrageous They take a charge over your card and then if the ride doesn't happen take up to 14 days to refund, for doing absolutely NOTHING! Even Uber doesn't do something so outrageous and unjustified. Has to be illegal, but not sure who to report it to.

It is always nice to take a bolt taxi… It is always nice to take a bolt taxi to my mind. They are on time, they drive nicely and I never encountered a dirty car.

Don't use Leave money pending for a trip for 10 days

Bolt is the worst taxi app ever seen as… Bolt is the worst taxi app ever seen as driver this is the world that we are in that some people come whith app and using drivers for there cars insurance fuel and time and finaly the poor driver seen at end of the week that all work that he did does,nt cover bills at least he put more then 50 hr what a shame and some people saying that they get good payment for investman shame on you they feesing you a poor drivers money unfair worls