Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.

Absolute scam of a company Absolute scam of a company. Customer service doesn't reply to all messages, I mean at all. Tried contacting them about signing up for a number, got left 'read' with no answer for 2 hours and no hello or anything. Don't go for this company, go for other companies at the market, they are much better and reliable and this ****. Don't bother with CallHippo, please.

We just bought a plan from Call hippo We just bought a plan from Call hippo. A man named Rohan answered all my queries. He was professional, quick and polite because I am new to VOIP and don't understand how things are done. He did a great job ensuring that I have all the links and information. Thanks Rohan

This company is a fraud This company is a fraud. I signed up for their free trial and received an email requesting my state ID, and legal business government documents. I responded there was no way I was sending you that information for a free trial, and no one answered. I tried contacting them via their chat, and each time, they would read my messages but would not respond with anything. I tried this multiple times. I tried calling their phone number and their sales dept stated they were not available at 11:30 am eastern time. They are a big scam.

Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.