Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

It's too expensive, useless ,no refund, no support It's too expensive, didn't mention about credits on their pricing plans, I purchase number then I can't even receive calls or messages until i deposit balance. and worst customer support services as well ! Greedy greedy greedy and they charge for other months without confirmation and their is no option to stop renew so we have to cancel and delete this account !!

Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.

No issues so far! I've been using CallHippo's service for several months and it works really well for me. The monthly charge is always what was contracted and customer service is great. I have no issues so far. I'm outside the US but contracted their service for US calls only, it's going great.

Had trouble understanding where to go… Had trouble understanding where to go on call hippo to access my call recordings and get my calls going. Jintu was a great help and assisted me getting me squared away. Amazing service