It's too expensive, useless ,no refund, no support It's too expensive, didn't mention about credits on their pricing plans, I purchase number then I can't even receive calls or messages until i deposit balance. and worst customer support services as well ! Greedy greedy greedy and they charge for other months without confirmation and their is no option to stop renew so we have to cancel and delete this account !!

Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

CallHippo So far, so good. Their support team is responsive. Jintu, assisted me through my questions. Just subscribed within the month. transferring from another phone service provider. Previous to that, we had a call center which of fees were astronomical.

Had trouble understanding where to go… Had trouble understanding where to go on call hippo to access my call recordings and get my calls going. Jintu was a great help and assisted me getting me squared away. Amazing service