Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

Just the worst plattform I've ever… Just the worst plattform I've ever used. I nearly contacted the support every other day just because there are so many errors. Callhippo Whatsapp is even worse. Plattform is way to expensive.

Worst Experience Ever!! Worst Experience Ever!!! We complaint them 3 times in a single month regarding the issues we faces. One issue not even resolved and other one occurs. We got too much frustrated by using their services. There been issues with incoming calls, calls not even shown to us and devices ringing in the air, calls directly go on VMs while we are on another call even though we set call forwarded feature as well. There's been a big issues while added the Credits. Everytime i added credits to my account i have to re-enter my whole card details. It very hectic to deal with their application. Too much worst services. Never opt for them.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.