Sumair
GBPoor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.
Moatasim
SAthe worst ever - DONT EVEN TRY the worst ever! after signup and paid and setting up the whatsapp number though their platform i got suddenly suspension account ! . i spent hours of setting the account and just received email from compliance without even clarifying the reason or at giving me sometime to manage my setup again ! . they have good customer support but i assume they have bad management , finance and compliance team. i dont recommend them by all means if you will take the risk. one more thing i was at trial period and suddenly i found my card charged for 100 usd. when i asked them they told me no refund and after pushing back they refunded a lot of solutions better than this one in the market.
Stan
GBHorrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.
Giovanna
GBHad trouble understanding where to go… Had trouble understanding where to go on call hippo to access my call recordings and get my calls going. Jintu was a great help and assisted me getting me squared away. Amazing service
Rana Amanullah
PKIt's too expensive, useless ,no refund, no support It's too expensive, didn't mention about credits on their pricing plans, I purchase number then I can't even receive calls or messages until i deposit balance. and worst customer support services as well ! Greedy greedy greedy and they charge for other months without confirmation and their is no option to stop renew so we have to cancel and delete this account !!