Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

Simply "priceless", or should I say "worthless"? Simply priceless. Seriosly, their support is just worthless plus the line I purchased does not receive a single call because it was reported as SPAM nevertheless I NEVER used it. They will ask you to pay for a second verification and give no refund.

Impressive Fast Resolution - Up and running in minutes Quick resolution - Up and running fast - Like 15 minutes! Thanks to Rohan. Just signed up - and testing inbound calls - ran into a small bug. Rohan troubleshot and fixed in minutes. Very impressive support.

the worst ever - DONT EVEN TRY the worst ever! after signup and paid and setting up the whatsapp number though their platform i got suddenly suspension account ! . i spent hours of setting the account and just received email from compliance without even clarifying the reason or at giving me sometime to manage my setup again ! . they have good customer support but i assume they have bad management , finance and compliance team. i dont recommend them by all means if you will take the risk. one more thing i was at trial period and suddenly i found my card charged for 100 usd. when i asked them they told me no refund and after pushing back they refunded a lot of solutions better than this one in the market.