Sumair
GBPoor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.
Stan
GBHorrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.
MMR
BGI had a great experience with Aparna… I had a great experience with Aparna from Call Hippo. I was having difficulty trying to log into my Call Hippo account and she fixed the issue I was having in a quick efficient manner. Thank you Aparna for your help.
Monica Zelaya
GTNo issues so far! I've been using CallHippo's service for several months and it works really well for me. The monthly charge is always what was contracted and customer service is great. I have no issues so far. I'm outside the US but contracted their service for US calls only, it's going great.
Johnathan
GBSCAMMERS SCAMMERS SCAMMERS Paid the starter fee, found their interface unusable, canceled and wanted a refund. Was told they do not offer refunds. Bank and authorities will get my money back. They are SCAMMERS and should never be trusted.