Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

We just bought a plan from Call hippo We just bought a plan from Call hippo. A man named Rohan answered all my queries. He was professional, quick and polite because I am new to VOIP and don't understand how things are done. He did a great job ensuring that I have all the links and information. Thanks Rohan

I had a great experience with Aparna… I had a great experience with Aparna from Call Hippo. I was having difficulty trying to log into my Call Hippo account and she fixed the issue I was having in a quick efficient manner. Thank you Aparna for your help.

It's too expensive, useless ,no refund, no support It's too expensive, didn't mention about credits on their pricing plans, I purchase number then I can't even receive calls or messages until i deposit balance. and worst customer support services as well ! Greedy greedy greedy and they charge for other months without confirmation and their is no option to stop renew so we have to cancel and delete this account !!