Impressive Fast Resolution - Up and running in minutes Quick resolution - Up and running fast - Like 15 minutes! Thanks to Rohan. Just signed up - and testing inbound calls - ran into a small bug. Rohan troubleshot and fixed in minutes. Very impressive support.

I was trying to sign up as a customer I was trying to sign up as a customer, unfortunately while signing up, the message says, "We regret to inform you that your email does not meet our requirements for signing up. Please try with different business domain." This is a very bad experience, so I suggest you find an alternative to callhippo.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

Had trouble understanding where to go… Had trouble understanding where to go on call hippo to access my call recordings and get my calls going. Jintu was a great help and assisted me getting me squared away. Amazing service

Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.