Horrible platform and customer support The platform used to be decent but is now terrible. They deleted our two numbers we were using and cancelled our plan with no email notification. When we purchased the two numbers back they switched our plan to something that was double the price of our old plan with no explanation, now instead of helping me get back to the old plan they are repeatedly closing my ticket pretending it is resolved.

Impressive Fast Resolution - Up and running in minutes Quick resolution - Up and running fast - Like 15 minutes! Thanks to Rohan. Just signed up - and testing inbound calls - ran into a small bug. Rohan troubleshot and fixed in minutes. Very impressive support.

Worst Experience Ever!! Worst Experience Ever!!! We complaint them 3 times in a single month regarding the issues we faces. One issue not even resolved and other one occurs. We got too much frustrated by using their services. There been issues with incoming calls, calls not even shown to us and devices ringing in the air, calls directly go on VMs while we are on another call even though we set call forwarded feature as well. There's been a big issues while added the Credits. Everytime i added credits to my account i have to re-enter my whole card details. It very hectic to deal with their application. Too much worst services. Never opt for them.

Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

I had a great experience with Aparna… I had a great experience with Aparna from Call Hippo. I was having difficulty trying to log into my Call Hippo account and she fixed the issue I was having in a quick efficient manner. Thank you Aparna for your help.