Sandra Norris
BZCallHippo So far, so good. Their support team is responsive. Jintu, assisted me through my questions. Just subscribed within the month. transferring from another phone service provider. Previous to that, we had a call center which of fees were astronomical.
Moatasim
SAthe worst ever - DONT EVEN TRY the worst ever! after signup and paid and setting up the whatsapp number though their platform i got suddenly suspension account ! . i spent hours of setting the account and just received email from compliance without even clarifying the reason or at giving me sometime to manage my setup again ! . they have good customer support but i assume they have bad management , finance and compliance team. i dont recommend them by all means if you will take the risk. one more thing i was at trial period and suddenly i found my card charged for 100 usd. when i asked them they told me no refund and after pushing back they refunded a lot of solutions better than this one in the market.
RM
GBBait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.
Mario Ruiz
MXSimply "priceless", or should I say "worthless"? Simply priceless. Seriosly, their support is just worthless plus the line I purchased does not receive a single call because it was reported as SPAM nevertheless I NEVER used it. They will ask you to pay for a second verification and give no refund.
Agnel Rosario
AEAy Apology and appreciation towards the service must read it fully I bought a number from call hippo recently. i subscribed for a trial and i really like the call quality. but their service is horrible. i cancel my subscription without my notice. then they send me an email saying your subscription was cancelled. i texted them and ask for a reason they said i dont have a website. since we are newly registered company we are in the process of website. they should have put my account on hold and asked for the documents to be verified. instead they just cancel my connection. these people are so un professional. i would not recommend anyone to take their service. yes their pricing is also high. you have to pay 15$ for SMS. you have to pay 40$ for calls. crazy. not worth for that quality. i don't mind paying for a good quality. you can find more services like them even cheaper. --------------------------------------------------- I am updating this review keeping my old comments. coz yes i did face an issue with this company. but later there were 3 gentlemen called me and they help me fix all the issues i mentioned above and gave 1 month free + 15% free on my billing for lifetime. also the best part is they were listening to my suggestions and willing to fix it. also i would like to recommend this to all my friends and familt