CallHippo So far, so good. Their support team is responsive. Jintu, assisted me through my questions. Just subscribed within the month. transferring from another phone service provider. Previous to that, we had a call center which of fees were astronomical.

Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

We just bought a plan from Call hippo We just bought a plan from Call hippo. A man named Rohan answered all my queries. He was professional, quick and polite because I am new to VOIP and don't understand how things are done. He did a great job ensuring that I have all the links and information. Thanks Rohan

This company is a fraud This company is a fraud. I signed up for their free trial and received an email requesting my state ID, and legal business government documents. I responded there was no way I was sending you that information for a free trial, and no one answered. I tried contacting them via their chat, and each time, they would read my messages but would not respond with anything. I tried this multiple times. I tried calling their phone number and their sales dept stated they were not available at 11:30 am eastern time. They are a big scam.

Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.