Bait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.

Poor connectivity, even worse business practice We have documentation of continued call drops to the point it was an embarrassment in 2022. We canceled due to repeated lack of service. They refused to issue a refund. What's worse, after our cancellation on 2022, they charged us again in 2023! This is after we had gone 11 months not using them and cancelling their service! And then to autocharge our card the next year?!! Our lawyer is now handling it. Unethical India based company.

Absolute scam of a company Absolute scam of a company. Customer service doesn't reply to all messages, I mean at all. Tried contacting them about signing up for a number, got left 'read' with no answer for 2 hours and no hello or anything. Don't go for this company, go for other companies at the market, they are much better and reliable and this ****. Don't bother with CallHippo, please.

I have been using callhippo for years… I have been using callhippo for years and it has been a very affordable international phone service through internet so I don't have to purchase a few landlines. The customer service is always available and they were helpful. One of the customer service named Rohan solved my issue with their dialer by asking me to press a few buttons. I will keep using callhippo.

the worst ever - DONT EVEN TRY the worst ever! after signup and paid and setting up the whatsapp number though their platform i got suddenly suspension account ! . i spent hours of setting the account and just received email from compliance without even clarifying the reason or at giving me sometime to manage my setup again ! . they have good customer support but i assume they have bad management , finance and compliance team. i dont recommend them by all means if you will take the risk. one more thing i was at trial period and suddenly i found my card charged for 100 usd. when i asked them they told me no refund and after pushing back they refunded a lot of solutions better than this one in the market.