Karl Trollinger
GBImpressive Fast Resolution - Up and running in minutes Quick resolution - Up and running fast - Like 15 minutes! Thanks to Rohan. Just signed up - and testing inbound calls - ran into a small bug. Rohan troubleshot and fixed in minutes. Very impressive support.
Lomu
GBThis company is a fraud This company is a fraud. I signed up for their free trial and received an email requesting my state ID, and legal business government documents. I responded there was no way I was sending you that information for a free trial, and no one answered. I tried contacting them via their chat, and each time, they would read my messages but would not respond with anything. I tried this multiple times. I tried calling their phone number and their sales dept stated they were not available at 11:30 am eastern time. They are a big scam.
RM
GBBait and Switch Bait and Switch. Call Hippo fully understood that I was needing to use their phone and sms service while traveling outside of the US, as a second personal phone line. I barely send or receive 1 text per week through their service, but they cut my sms abruptly saying it can only be used for marketing purposes (which is the MOST risky and abused form of sms usage that exists.) Makes NO sense. Classic bait and switch.
MMR
BGI had a great experience with Aparna… I had a great experience with Aparna from Call Hippo. I was having difficulty trying to log into my Call Hippo account and she fixed the issue I was having in a quick efficient manner. Thank you Aparna for your help.
Agnel Rosario
AEAy Apology and appreciation towards the service must read it fully I bought a number from call hippo recently. i subscribed for a trial and i really like the call quality. but their service is horrible. i cancel my subscription without my notice. then they send me an email saying your subscription was cancelled. i texted them and ask for a reason they said i dont have a website. since we are newly registered company we are in the process of website. they should have put my account on hold and asked for the documents to be verified. instead they just cancel my connection. these people are so un professional. i would not recommend anyone to take their service. yes their pricing is also high. you have to pay 15$ for SMS. you have to pay 40$ for calls. crazy. not worth for that quality. i don't mind paying for a good quality. you can find more services like them even cheaper. --------------------------------------------------- I am updating this review keeping my old comments. coz yes i did face an issue with this company. but later there were 3 gentlemen called me and they help me fix all the issues i mentioned above and gave 1 month free + 15% free on my billing for lifetime. also the best part is they were listening to my suggestions and willing to fix it. also i would like to recommend this to all my friends and familt