Excellent Support I have been an old client of softsyshosting going back to many years. Being a software person myself, I can appreciate quality support and also read in between the lines from the kind of responses to my numerous support requests. Special Thanks to Matthew Stanley in resolving or helping me resolve whatever issues I have been thrown at him via support tickets. Well Done. Keep it up.

Very attentive and personalized… Very attentive and personalized customer service and support. Knowledgeable staff will help your company get where it needs to go. I feel safe that my systems are being managed by these folks.

100% of CPU resources used, no refund We opened a Singapore VPS and installed our software we've run at 5 other hosting services just fine. It ran a 'powershell' program over and over eating up 100% of our CPU power. Totally unusable obviously. They couldn't shut it off and we shut it off again and again to no avail. Have never had this issue with other companies. They would not give us a refund. One upside they were quite timely and friendly in their responses. Disappointing experience.

Fast service! I've been using SoftSys Hosting for a Linux VPS for the past few years. The one thing that I am constantly amazed by is the speed of the technical support... put in a ticket and it is usually resolved in less than 1 hour. I've never had any issues with billing during my time with them. The only thing that I haven't liked is their newest HyperV system doesn't provide access to the console for me to repair things on my own but so far things have been working okay.

Perfect. Let me open by stating I use their low tier cheap offerings. This tier has been reliable, and trustworthy. Great general purpose offerings at an excellent price. Support at this level is absolutely astounding. I recommend them to all my entry level associates. When I need higher tier services they will be high on my list simply because of support and the overall great experience with thier inexpensive products.