Anon
NLUsed to love their service in uni Used to love their service in uni Unfortunately, starting it back up recently and getting the subscription again I found that the app no longer meets my needs. Which happens, things change over time. Trying to cancel a subscription however, turned out to be relatively easy up until... I got charged again and had to file for purchase protection along with blocking them from my paypal
Jason Ramsey
GBHorrible customer support! I am a previous, numerous year subscriber to Codeanywhere but cancelled a couple years back due to company restrictions. I attempted to resubscribe using their in-house credit card form but the system declined my payment 4 seperate times over the course of a couple hours. I then used PayPal payment option and it worked perfectly. The next day I notice I was billed all 4 attempts to my credit card, even though the Codeanywhere control panel said it was declined and didn't activate my account. I reached out to their support staff explaining the problem and requesting the refund then literally got the response, "You're account is activated whats the problem?". I explained everything 1 more time in my response and have not received a reply in 10+ days. I now have to open a chargeback and dispute all 4 transactions because of this company's lack of support and functionality. Additionally they lost me as a subscriber. I would suggest avoiding Codeanywhere as Atom IDE with the Remote Editor plugin is completely free and also works very well.
Joe
GBCodeanywhere is a great services Codeanywhere is a great services. It enables me to work remotely without any worry. Additionally, it is nice to be able to edit files on my servers from a a nice GUI editor rather than sshing in and using the a command line editor.
Owen Murphy
IEWorst platform available Awful company. The platform has so much potential but the company are awful to deal with. So I bought it at a very reasonable 50% off the annual price and the platform worked for maybe 2 days then totally stopped working. So I contacted support. They offered zero solution for me. I was ignored in 95% of my emails. I first wanted the issue resolved as I did feel the platform had potential but the issue was ignored. The platform literally did not work at all as in I could log in but it would not open any "container" to actually write code. Eventually I got a reply after an entire month pursuing an answer. I did get a refund in the end so I can't fault that. Later I made the stupid decision of coming back to check if they had worked on the issues so I paid for a 1 month subscription to see if the platform has improved because as I said I did feel it has potential. It had not. It still doesn't work on any of my laptops/computers and I reached out to support AGAIN and AGAIN I am without a response. This time around it is not such a big deal as I only paid 1 month to test but overall a very bad experience and a very bad company to deal with or try to get answers out of. In a market with so many competitors and most of them are free to use, I just don't see the point in using a platform with such consistent issues and such inconsistent support.
Steve Buchanan
GBFairly long-time user of CodeAnywhere I have been using CodeAnywhere for a number of years, and I have always been very pleased with it's convenience and stability. I maintain a website with several custom PHP scripts, and I have always relied on CodeAnywhere to be able to edit or fix my scripts regardless of where I am - even if I have to do it on the CodeAnywere app on my phone! It's also is very useful as a test environment and as a platform to lean a new language. I highly recommend it!