Poor customer service Due to a change in circumstances, I've not been using CodeAnywhere. They send no notification that the renewal is approaching (unlike more professional companies, some that give multiple warns 3 months in advance). I contacted them as soon as I realised they'd renewed. They cancelled the renewal and the service I'd just been charged for, but now refuse to issue a refund! So now I'm in a situation where I don't have the service they collected the renewal for - they've effectively just stolen the money from me! [further to posting this, CodeAnywhere decided that they could make the refund after all! So if you experience the same problem, don't give up - maybe draw attention to the issue and maybe they'll stop bullying customers]

Worst platform available Awful company. The platform has so much potential but the company are awful to deal with. So I bought it at a very reasonable 50% off the annual price and the platform worked for maybe 2 days then totally stopped working. So I contacted support. They offered zero solution for me. I was ignored in 95% of my emails. I first wanted the issue resolved as I did feel the platform had potential but the issue was ignored. The platform literally did not work at all as in I could log in but it would not open any "container" to actually write code. Eventually I got a reply after an entire month pursuing an answer. I did get a refund in the end so I can't fault that. Later I made the stupid decision of coming back to check if they had worked on the issues so I paid for a 1 month subscription to see if the platform has improved because as I said I did feel it has potential. It had not. It still doesn't work on any of my laptops/computers and I reached out to support AGAIN and AGAIN I am without a response. This time around it is not such a big deal as I only paid 1 month to test but overall a very bad experience and a very bad company to deal with or try to get answers out of. In a market with so many competitors and most of them are free to use, I just don't see the point in using a platform with such consistent issues and such inconsistent support.

No Support and Scam Refund Policy They used to offer a wide variety of preconfigured installations or I could reliably install whatever I wanted on a generic container, but recently the offerings are sharply limited and flexibility to install is curtailed. This is no longer useful. Thinking it might be a memory issue, I upgraded my plan to try a larger container but the problem persisted. Within a day I had figured out that it wasn't going to work for me and closed the account and requested a refund of my upgrade fee (well within their refund window). They initially confirmed a refund would be forthcoming, but when nothing happened they said the person responsible was away for a few days but that it would happen soon. Now, almost a month past the original charge I have yet to receive any refund and they are no longer responding to inquiries. Update: Posting to trustpilot does get their attention and a refund was finally posted. Let's add one star to their review in recognition and five stars for trustpilot :)

Horrible customer support! I am a previous, numerous year subscriber to Codeanywhere but cancelled a couple years back due to company restrictions. I attempted to resubscribe using their in-house credit card form but the system declined my payment 4 seperate times over the course of a couple hours. I then used PayPal payment option and it worked perfectly. The next day I notice I was billed all 4 attempts to my credit card, even though the Codeanywhere control panel said it was declined and didn't activate my account. I reached out to their support staff explaining the problem and requesting the refund then literally got the response, "You're account is activated whats the problem?". I explained everything 1 more time in my response and have not received a reply in 10+ days. I now have to open a chargeback and dispute all 4 transactions because of this company's lack of support and functionality. Additionally they lost me as a subscriber. I would suggest avoiding Codeanywhere as Atom IDE with the Remote Editor plugin is completely free and also works very well.

I've been a user for over 10 years I've been a user for over 10 years - whenever I need to spin up a new demo, prototype or just a playground to try out a feature or two, Codeanywhere is my go-to platform. I haven't needed always-on features much of the time but when I do, I flex my subscription to accommodate my needs. There are plenty of imitators but Codeanywhere is the one for me.