Jason Ramsey
GBHorrible customer support! I am a previous, numerous year subscriber to Codeanywhere but cancelled a couple years back due to company restrictions. I attempted to resubscribe using their in-house credit card form but the system declined my payment 4 seperate times over the course of a couple hours. I then used PayPal payment option and it worked perfectly. The next day I notice I was billed all 4 attempts to my credit card, even though the Codeanywhere control panel said it was declined and didn't activate my account. I reached out to their support staff explaining the problem and requesting the refund then literally got the response, "You're account is activated whats the problem?". I explained everything 1 more time in my response and have not received a reply in 10+ days. I now have to open a chargeback and dispute all 4 transactions because of this company's lack of support and functionality. Additionally they lost me as a subscriber. I would suggest avoiding Codeanywhere as Atom IDE with the Remote Editor plugin is completely free and also works very well.
Stephen Bennett
GBPoor customer service Due to a change in circumstances, I've not been using CodeAnywhere. They send no notification that the renewal is approaching (unlike more professional companies, some that give multiple warns 3 months in advance). I contacted them as soon as I realised they'd renewed. They cancelled the renewal and the service I'd just been charged for, but now refuse to issue a refund! So now I'm in a situation where I don't have the service they collected the renewal for - they've effectively just stolen the money from me! [further to posting this, CodeAnywhere decided that they could make the refund after all! So if you experience the same problem, don't give up - maybe draw attention to the issue and maybe they'll stop bullying customers]
Alexandre Carneiro
BRCodeAnywhere is my favorite #1 IDE Hello. I’ve been using CodeAnywhere since December 7, 2017 (before that I was using Visual Studio). The flexibility of having our web servers connected to CodeAnywhere via SSH, plus the many times I had to do a last minute changes in a project source code (sometimes on my iPhone App), it’s very important for me. I’ve seen first hand all their improvements over the years and today CodeAnywhere is my favorite #1 IDE, period. I recently started to code, build, run, deploy and collaborate on Dockerfile projects instantly, from a web browser, on this based Cloud IDE, it’s been working really well for me and our team. I (Alex) started using CodeAnywhere, now Valeria (our Frontend) and even our CEO (Nolan) is using now. The only thing I miss is an iPad app, which I know it’s not an easy task but if I can use your Iphone app in a small screen, I’m looking forward to seeing on iPad or even an Android tablet. A+++ CodeAnywhere, A+++
Enrique
AUA great idea A great idea. Sometimes I just want to play with an idea and CodeAnywhere lets me spin up a dev environment quickly and work on it. After a long wait they finally updated .Net Core to the latest version, and changed their editor to VSCode. There are still things i'd like to see added over time like a complete rewrite of their documentation, better control of port binding, maybe a nice GUI for Git, and maybe a nice easy way to build and publish code to an external host. But the real value is having a dev environment completely hosted in the cloud.
Eric
GBNo Support and Scam Refund Policy They used to offer a wide variety of preconfigured installations or I could reliably install whatever I wanted on a generic container, but recently the offerings are sharply limited and flexibility to install is curtailed. This is no longer useful. Thinking it might be a memory issue, I upgraded my plan to try a larger container but the problem persisted. Within a day I had figured out that it wasn't going to work for me and closed the account and requested a refund of my upgrade fee (well within their refund window). They initially confirmed a refund would be forthcoming, but when nothing happened they said the person responsible was away for a few days but that it would happen soon. Now, almost a month past the original charge I have yet to receive any refund and they are no longer responding to inquiries. Update: Posting to trustpilot does get their attention and a refund was finally posted. Let's add one star to their review in recognition and five stars for trustpilot :)