Used to love their service in uni Used to love their service in uni Unfortunately, starting it back up recently and getting the subscription again I found that the app no longer meets my needs. Which happens, things change over time. Trying to cancel a subscription however, turned out to be relatively easy up until... I got charged again and had to file for purchase protection along with blocking them from my paypal

No Support and Scam Refund Policy They used to offer a wide variety of preconfigured installations or I could reliably install whatever I wanted on a generic container, but recently the offerings are sharply limited and flexibility to install is curtailed. This is no longer useful. Thinking it might be a memory issue, I upgraded my plan to try a larger container but the problem persisted. Within a day I had figured out that it wasn't going to work for me and closed the account and requested a refund of my upgrade fee (well within their refund window). They initially confirmed a refund would be forthcoming, but when nothing happened they said the person responsible was away for a few days but that it would happen soon. Now, almost a month past the original charge I have yet to receive any refund and they are no longer responding to inquiries. Update: Posting to trustpilot does get their attention and a refund was finally posted. Let's add one star to their review in recognition and five stars for trustpilot :)

Codeanywhere is a great services Codeanywhere is a great services. It enables me to work remotely without any worry. Additionally, it is nice to be able to edit files on my servers from a a nice GUI editor rather than sshing in and using the a command line editor.

Horrible customer support! I am a previous, numerous year subscriber to Codeanywhere but cancelled a couple years back due to company restrictions. I attempted to resubscribe using their in-house credit card form but the system declined my payment 4 seperate times over the course of a couple hours. I then used PayPal payment option and it worked perfectly. The next day I notice I was billed all 4 attempts to my credit card, even though the Codeanywhere control panel said it was declined and didn't activate my account. I reached out to their support staff explaining the problem and requesting the refund then literally got the response, "You're account is activated whats the problem?". I explained everything 1 more time in my response and have not received a reply in 10+ days. I now have to open a chargeback and dispute all 4 transactions because of this company's lack of support and functionality. Additionally they lost me as a subscriber. I would suggest avoiding Codeanywhere as Atom IDE with the Remote Editor plugin is completely free and also works very well.

Poor customer service Due to a change in circumstances, I've not been using CodeAnywhere. They send no notification that the renewal is approaching (unlike more professional companies, some that give multiple warns 3 months in advance). I contacted them as soon as I realised they'd renewed. They cancelled the renewal and the service I'd just been charged for, but now refuse to issue a refund! So now I'm in a situation where I don't have the service they collected the renewal for - they've effectively just stolen the money from me! [further to posting this, CodeAnywhere decided that they could make the refund after all! So if you experience the same problem, don't give up - maybe draw attention to the issue and maybe they'll stop bullying customers]