Company advertises its tool suite as… Company advertises its tool suite as security-centric, but most downloads (of citrix workspace for instance) trigger security alerts because they do not follow modern web and application best practices. There is a Microsoft Store version which does not trigger alerts, but for some reason it is a very heavy client application, and it's not exactly well referenced. All in all this just does not inspire trust for all the security promises.

Citrix Launcher Citrix Launcher. MacBook Pro OS Catalina 10.15. Grey screens only no access to the portal. No fixes. Poor product with poor support. Do not buy.

very very poor customer support -

Citrix Support is the worst experience I've had in I have always had difficulties receiving support from this company but today was ridiculous. I called this number beginning at 11:59am PH (954) 267-3000 It's 12:45 and I still have not spoken to anyone or been directed to receive help. I selected Finance payables and receivables no answer with a message asking me to call back later. I call customer service and I'm directed back to finance payables and receivables. I try the online chat and they send me to a portal where the data has not been updated since 2019. NOTE: They have excellent products it's just their customer service is HORRIBLE. There is no one to contact. There chat bots are NOT helpful AT ALL!

Worst Support ever Worst Support ever. HP and Microsoft is a dream compared to that incompetent support organization. And even they only deserve one star. The only thing the support is competent in is requiring logs for everything and wasting time. Wouldn't be a problem if the software would work and wouldn't have bugs and issues.