Citrix is horrible Citrix is horrible. If you want consent problems and complaints even after following their best practices then go ahead and setup Citrix. It often will not allow users to log in because of some weird disconnect issue and IT has to go in, find the session without any username associated to it and kill the session on one of the citrix app servers. Just another layer of things that can go wrong. Citrix support has looked at it and can not fix.

very very poor customer support -

Citrix Launcher Citrix Launcher. MacBook Pro OS Catalina 10.15. Grey screens only no access to the portal. No fixes. Poor product with poor support. Do not buy.