JoB
GBPoor Quality Purchased some snowboard trousers for my son in Canada on 21st January which cost 515CAD/£319. He barely wore them in Canada as he wore a uniform to teach snowboarding. He returned home, went on a week long holiday and the seam came apart. He had this fixed but he is now 2 days into a course in Europe and they have split again in a different place. Being within the 90 day warranty he contacted Volcom and was told it was general wear and tear! Will not buying anything from Volcom again.
Kimberly Oliveri
GBGreat company Great company. Love their brand. Never have had an issue. Long time customer since 2015.
Peter
AUVolcom lack of quality jeans Purchased a pair of jeans that were a comfortable fit (ie not tight). After only 9 months of normal wear, they ripped along the seam of the back pocket. Certainly such poor quality is not something I'd expect from a company like Volcom. Chat was not helpful either - just quoting Company policy at me Update 28/7 - Volcom got back to me saying they’d reviewed their decision and they sent me a replacement pair of jeans! Well done!
Noa
ITGreat product! I ordered a pair of snowboarding gloves, the delivery was quick and they were as they look in the pictures. It's a great product, when I tried on the slopes my hands were warm and dry the whole time.
Antony Fillingham
GBThe customer service for blazing embers… The customer service for blazing embers volsom is disgraceful at best. The parts I received were wrong. Unfortunately the items did not come to my attention until after the 30 refund period. So now stuck with £100's worth of flue accessories that are useless to me. The wood burner I received also has the locating holes for the legs drilled in the wrong place. Again Volsom refused to help. My advice is do not go anywhere near this rubbish company