Great company Great company. Love their brand. Never have had an issue. Long time customer since 2015.

Still using covid as an excuse to take… Still using covid as an excuse to take over a week to fulfill my order. No answer on customer phone line just recorded message about covid delays. Emailed and got a quick response that my order was being picked finally 8 days after placing and another long excuse about covid delays. But still haven’t received confirmation it has shipped. They are relentless with the marketing emails and text messages but obviously cannot meet the demand.

Volcom has some of the best deals… Volcom has some of the best deals around for the best quality clothes love the hats, the most comfortable clothing!! And shipping is always on point! And they have a reward program, where you can build points and get free clothing, and even a birthday present!!! Sign up and start saving and getting free stuff at the same time.🍄

TERRIBLE QUALITY SKI GEAR - DO NOT BUY!! I took a new pair of £160 ski pants on a week-long ski holiday in January. They ripped within the first 3 days. I complained to Volcom customer service but they said the rip was ‘likely caused by a ski blade’ and as such not covered. I went back to say that it’s quite disappointing to hear that, especially considering my previous pair of ski pants (not Volcom) lasted 15 years of ski trips without once ripping or tearing. I told them I would have thought the materials used by Volcom to manufacture ski clothing are appropriate for ski use and are therefore more durable than they have shown to be. I said I can’t believe a ‘reputable’ ski company like Volcom would use material so easily damaged in the activity it was designed for, and that the brand don’t accept customer complaints when a pair of ski pants worth £160 rip within 48 hours. I got no response. I then phoned up customer service who were not empathetic at all. They said I did not receive a response because ‘what else can we say to you?’. Terrible clothes and terrible customer service. Will never buy from them again.

Great product! I ordered a pair of snowboarding gloves, the delivery was quick and they were as they look in the pictures. It's a great product, when I tried on the slopes my hands were warm and dry the whole time.