The customer service for blazing embers… The customer service for blazing embers volsom is disgraceful at best. The parts I received were wrong. Unfortunately the items did not come to my attention until after the 30 refund period. So now stuck with £100's worth of flue accessories that are useless to me. The wood burner I received also has the locating holes for the legs drilled in the wrong place. Again Volsom refused to help. My advice is do not go anywhere near this rubbish company

Poor Quality Purchased some snowboard trousers for my son in Canada on 21st January which cost 515CAD/£319. He barely wore them in Canada as he wore a uniform to teach snowboarding. He returned home, went on a week long holiday and the seam came apart. He had this fixed but he is now 2 days into a course in Europe and they have split again in a different place. Being within the 90 day warranty he contacted Volcom and was told it was general wear and tear! Will not buying anything from Volcom again.

Volcom has some of the best deals… Volcom has some of the best deals around for the best quality clothes love the hats, the most comfortable clothing!! And shipping is always on point! And they have a reward program, where you can build points and get free clothing, and even a birthday present!!! Sign up and start saving and getting free stuff at the same time.🍄

Defective Product is my fault? Placed an order for a pair of pants and they arrived pretty quickly. The pants had manufacturing defect where the pocket was not properly stitched (was going open up) and I reached out to the company with pictures of the defect. I advised them that I’d be willing to keep if they sent something about equal in retail price to the amount I’d pay repairing their product. They advised they’d give me 15% off my next regular priced purchase (FYI…last Black Friday they did 25% off as just a regular sale). I said that would not work…and I’d like to return. They are looking to charge a $7 restocking fee…but the product was effectively not what I ordered.

Worst pants ever bought Worst pants ever bought. Everything you put in your pockets fall out the moment you sit down. Lost too many expensive things trusting these crappy pants. DON'T BUY