Antony Fillingham
GBThe customer service for blazing embersโฆ The customer service for blazing embers volsom is disgraceful at best. The parts I received were wrong. Unfortunately the items did not come to my attention until after the 30 refund period. So now stuck with ยฃ100's worth of flue accessories that are useless to me. The wood burner I received also has the locating holes for the legs drilled in the wrong place. Again Volsom refused to help. My advice is do not go anywhere near this rubbish company
Mac
GBLess than desirable I'll start by saying, I love the quality, love the durability, I overall love the brand but Derek, the customer service "manager" is less than desirable. He came off rude and moody the second the call started. I felt offended as if I did something wrong by receiving a faulty item. I'll stick to my local distributors just to avoid the situation from happening again.
Jay
GBGreat gear and great customer service! Not only does this company have sick gear, they've got great customer service. Every time I've called with questions or concerns, they've been incredibly helpful, especially as I get closer to my first snowboarding trip. If they keep this up, they've got a customer for life.
Casey Broach
GBVolcom grinch stole xmas Ordered on BlackFriday. Order still not filled. Tried calling customer service, straight to voice mail. Email daily with no response or follow up. I disputed order to CC company at this point this is fraud. Random email received on 12/17 entire order cancelled by Volcom
Anna P
GBincredible shoppingโฆ Just had an incredible shopping experience at VOLCOM Shope! ๐คฉ๐๏ธ The store is a paradise for all skate and surf enthusiasts. ๐ค๐โโ๏ธ The staff was super knowledgeable and friendly, making my visit enjoyable from start to finish. ๐๐ค The collection of clothing and accessories was top-notch, with the latest designs and high-quality materials. ๐๐๐ฏ The prices were reasonable, and I found some amazing deals that fit my budget. ๐ธ๐ The checkout process was quick and efficient, and the packaging was well-done. ๐๐ Overall, VOLCOM Shope exceeded my expectations, and I can't wait to go back for more rad gear! ๐๐ฅ