Volcom grinch stole xmas Ordered on BlackFriday. Order still not filled. Tried calling customer service, straight to voice mail. Email daily with no response or follow up. I disputed order to CC company at this point this is fraud. Random email received on 12/17 entire order cancelled by Volcom

Still using covid as an excuse to take… Still using covid as an excuse to take over a week to fulfill my order. No answer on customer phone line just recorded message about covid delays. Emailed and got a quick response that my order was being picked finally 8 days after placing and another long excuse about covid delays. But still haven’t received confirmation it has shipped. They are relentless with the marketing emails and text messages but obviously cannot meet the demand.

incredible shopping… Just had an incredible shopping experience at VOLCOM Shope! 🤩🛍️ The store is a paradise for all skate and surf enthusiasts. 🤙🏄‍♂️ The staff was super knowledgeable and friendly, making my visit enjoyable from start to finish. 🙌🤗 The collection of clothing and accessories was top-notch, with the latest designs and high-quality materials. 👕👖💯 The prices were reasonable, and I found some amazing deals that fit my budget. 💸👌 The checkout process was quick and efficient, and the packaging was well-done. 🎁😊 Overall, VOLCOM Shope exceeded my expectations, and I can't wait to go back for more rad gear! 🙏🔥

Volcom lack of quality jeans Purchased a pair of jeans that were a comfortable fit (ie not tight). After only 9 months of normal wear, they ripped along the seam of the back pocket. Certainly such poor quality is not something I'd expect from a company like Volcom. Chat was not helpful either - just quoting Company policy at me Update 28/7 - Volcom got back to me saying they’d reviewed their decision and they sent me a replacement pair of jeans! Well done!

Less than desirable I'll start by saying, I love the quality, love the durability, I overall love the brand but Derek, the customer service "manager" is less than desirable. He came off rude and moody the second the call started. I felt offended as if I did something wrong by receiving a faulty item. I'll stick to my local distributors just to avoid the situation from happening again.