Volcom changed their sizing, and they have been removing negative reviews I was a loyal Volcom customer for many years until recently, let me explain. I am tall 6' 3", and Large has been my go-to size. I could order online knowing that whatever came in the mail would fit perfectly. I recently purchased this D.I. Fleece pullover and a V-science Fleece pullover and found that they have changed their sizing, the fleece no longer goes past my hips and doesn't offer much protection for my kidneys and lower back. As I don't enjoy gusts of wind or snow blasting my lower abdomen I wanted to voice my concerns. Please please please Volcom maintain practicality over fashion and catering to the younger crowd. (it is possible to have both)

Less than desirable I'll start by saying, I love the quality, love the durability, I overall love the brand but Derek, the customer service "manager" is less than desirable. He came off rude and moody the second the call started. I felt offended as if I did something wrong by receiving a faulty item. I'll stick to my local distributors just to avoid the situation from happening again.

Absolute garbage of a company I ordered for friends and family around 11/15 and spent almost $300 on all my family’s Christmas gifts… have yet to receive ONE ITEM. I’ve called and called and goes straight to automated voicemail. I’ve emailed about 7 different times and not one person has responded besides the 1st time. Im starting to think this company is a scam. Im going to dispute with my cc. Honestly never experienced this before. DO NOT order for them online. Do yourself a favor and headache.

The customer service for blazing embers… The customer service for blazing embers volsom is disgraceful at best. The parts I received were wrong. Unfortunately the items did not come to my attention until after the 30 refund period. So now stuck with £100's worth of flue accessories that are useless to me. The wood burner I received also has the locating holes for the legs drilled in the wrong place. Again Volsom refused to help. My advice is do not go anywhere near this rubbish company

Don’t order from Volcum I put in a 200 order on November 23. Plenty of time for my Sons 18th Birthday. Package never arrived. They never sent a delivery confirmation number. They don’t answer emails or phones. They care nothing about their customers except taking their money with 3 to 7 days promise of delivery. They ruined my kids 18!th birthday and after wearing Volcum 25 years. I won’t ever spend money on them again.