Less than desirable I'll start by saying, I love the quality, love the durability, I overall love the brand but Derek, the customer service "manager" is less than desirable. He came off rude and moody the second the call started. I felt offended as if I did something wrong by receiving a faulty item. I'll stick to my local distributors just to avoid the situation from happening again.

Never received correspondence and no answer at customer service… I have had the same experience as all the recent reviews. Three weeks post order - no emails, no answer through customer service, no package. Guess I’m going to dispute the charge and call it a loss and order from somewhere else. Sad I wasted my time. I’ve ordered from there within the last year with no issues but obviously they don’t complete orders anymore….

incredible shopping… Just had an incredible shopping experience at VOLCOM Shope! 🤩🛍️ The store is a paradise for all skate and surf enthusiasts. 🤙🏄‍♂️ The staff was super knowledgeable and friendly, making my visit enjoyable from start to finish. 🙌🤗 The collection of clothing and accessories was top-notch, with the latest designs and high-quality materials. 👕👖💯 The prices were reasonable, and I found some amazing deals that fit my budget. 💸👌 The checkout process was quick and efficient, and the packaging was well-done. 🎁😊 Overall, VOLCOM Shope exceeded my expectations, and I can't wait to go back for more rad gear! 🙏🔥

Great product! I ordered a pair of snowboarding gloves, the delivery was quick and they were as they look in the pictures. It's a great product, when I tried on the slopes my hands were warm and dry the whole time.

An absolute joke An absolute joke. Received an email about a sale - bought some jeans and had the order cancelled without warning a day later. I had to ask customer service myself what happened. Was offered a measly 10% discount code, that didn't actually work on first try. Ordered another size - guess what? The same thing happened. Order cancelled without any reason or justification from customer service. At the time of writing this review, the jeans have now gone back up to full price with the out of stock versions still available to add to your basket and check out.