Jay
GBGreat gear and great customer service! Not only does this company have sick gear, they've got great customer service. Every time I've called with questions or concerns, they've been incredibly helpful, especially as I get closer to my first snowboarding trip. If they keep this up, they've got a customer for life.
Luis Santos
DEWorst pants ever bought Worst pants ever bought. Everything you put in your pockets fall out the moment you sit down. Lost too many expensive things trusting these crappy pants. DON'T BUY
Antony Fillingham
GBThe customer service for blazing embers… The customer service for blazing embers volsom is disgraceful at best. The parts I received were wrong. Unfortunately the items did not come to my attention until after the 30 refund period. So now stuck with £100's worth of flue accessories that are useless to me. The wood burner I received also has the locating holes for the legs drilled in the wrong place. Again Volsom refused to help. My advice is do not go anywhere near this rubbish company
JoB
GBPoor Quality Purchased some snowboard trousers for my son in Canada on 21st January which cost 515CAD/£319. He barely wore them in Canada as he wore a uniform to teach snowboarding. He returned home, went on a week long holiday and the seam came apart. He had this fixed but he is now 2 days into a course in Europe and they have split again in a different place. Being within the 90 day warranty he contacted Volcom and was told it was general wear and tear! Will not buying anything from Volcom again.
Casey Broach
GBVolcom grinch stole xmas Ordered on BlackFriday. Order still not filled. Tried calling customer service, straight to voice mail. Email daily with no response or follow up. I disputed order to CC company at this point this is fraud. Random email received on 12/17 entire order cancelled by Volcom