Volcom changed their sizing, and they have been removing negative reviews I was a loyal Volcom customer for many years until recently, let me explain. I am tall 6' 3", and Large has been my go-to size. I could order online knowing that whatever came in the mail would fit perfectly. I recently purchased this D.I. Fleece pullover and a V-science Fleece pullover and found that they have changed their sizing, the fleece no longer goes past my hips and doesn't offer much protection for my kidneys and lower back. As I don't enjoy gusts of wind or snow blasting my lower abdomen I wanted to voice my concerns. Please please please Volcom maintain practicality over fashion and catering to the younger crowd. (it is possible to have both)

Don’t order from Volcum I put in a 200 order on November 23. Plenty of time for my Sons 18th Birthday. Package never arrived. They never sent a delivery confirmation number. They don’t answer emails or phones. They care nothing about their customers except taking their money with 3 to 7 days promise of delivery. They ruined my kids 18!th birthday and after wearing Volcum 25 years. I won’t ever spend money on them again.

Volcom has some of the best deals… Volcom has some of the best deals around for the best quality clothes love the hats, the most comfortable clothing!! And shipping is always on point! And they have a reward program, where you can build points and get free clothing, and even a birthday present!!! Sign up and start saving and getting free stuff at the same time.🍄

Great gear and great customer service! Not only does this company have sick gear, they've got great customer service. Every time I've called with questions or concerns, they've been incredibly helpful, especially as I get closer to my first snowboarding trip. If they keep this up, they've got a customer for life.

TERRIBLE QUALITY SKI GEAR - DO NOT BUY!! I took a new pair of £160 ski pants on a week-long ski holiday in January. They ripped within the first 3 days. I complained to Volcom customer service but they said the rip was ‘likely caused by a ski blade’ and as such not covered. I went back to say that it’s quite disappointing to hear that, especially considering my previous pair of ski pants (not Volcom) lasted 15 years of ski trips without once ripping or tearing. I told them I would have thought the materials used by Volcom to manufacture ski clothing are appropriate for ski use and are therefore more durable than they have shown to be. I said I can’t believe a ‘reputable’ ski company like Volcom would use material so easily damaged in the activity it was designed for, and that the brand don’t accept customer complaints when a pair of ski pants worth £160 rip within 48 hours. I got no response. I then phoned up customer service who were not empathetic at all. They said I did not receive a response because ‘what else can we say to you?’. Terrible clothes and terrible customer service. Will never buy from them again.