Still using covid as an excuse to take… Still using covid as an excuse to take over a week to fulfill my order. No answer on customer phone line just recorded message about covid delays. Emailed and got a quick response that my order was being picked finally 8 days after placing and another long excuse about covid delays. But still haven’t received confirmation it has shipped. They are relentless with the marketing emails and text messages but obviously cannot meet the demand.

Defective Product is my fault? Placed an order for a pair of pants and they arrived pretty quickly. The pants had manufacturing defect where the pocket was not properly stitched (was going open up) and I reached out to the company with pictures of the defect. I advised them that I’d be willing to keep if they sent something about equal in retail price to the amount I’d pay repairing their product. They advised they’d give me 15% off my next regular priced purchase (FYI…last Black Friday they did 25% off as just a regular sale). I said that would not work…and I’d like to return. They are looking to charge a $7 restocking fee…but the product was effectively not what I ordered.

incredible shopping… Just had an incredible shopping experience at VOLCOM Shope! 🤩🛍️ The store is a paradise for all skate and surf enthusiasts. 🤙🏄‍♂️ The staff was super knowledgeable and friendly, making my visit enjoyable from start to finish. 🙌🤗 The collection of clothing and accessories was top-notch, with the latest designs and high-quality materials. 👕👖💯 The prices were reasonable, and I found some amazing deals that fit my budget. 💸👌 The checkout process was quick and efficient, and the packaging was well-done. 🎁😊 Overall, VOLCOM Shope exceeded my expectations, and I can't wait to go back for more rad gear! 🙏🔥

Volcom lack of quality jeans Purchased a pair of jeans that were a comfortable fit (ie not tight). After only 9 months of normal wear, they ripped along the seam of the back pocket. Certainly such poor quality is not something I'd expect from a company like Volcom. Chat was not helpful either - just quoting Company policy at me Update 28/7 - Volcom got back to me saying they’d reviewed their decision and they sent me a replacement pair of jeans! Well done!

Great company Great company. Love their brand. Never have had an issue. Long time customer since 2015.