Great product selection & responsive… Great product selection & responsive customer service! I'm baffled by the 1-star reviews because I had a great experience on the site. Really extensive selection of groceries and snacks. When I had an issue with the quality of an item, they promptly refunded the charge. Highly recommend this site!

Food quality is good Food quality is good, packaging is good, customer service is okay. But waiting time is all day, they keep putting off the delivery window, I have to be home all day, this is very frustrating!!!

Horrible delivery delay Horrible delivery delay. Initially my order was scheduled to be delivered between 12p and 3p. But by noon the app was still showing the order was being prepared prior to shipping. I sensed there might be a delay so I call off work that night. Thank god I did because by 4 pm the order still wasn’t delivered and the app updated the delivery time to between 7 pm and 10 pm. Like what?? Terrible delay on the delivery time. It’s like the old days sitting at home waiting to sign a package from UPS.

Deleted my account unfairly They suddenly deleted my account and I had coupons and points on there. It's not fair. Their driver didn't arrive because of some emergency and I ended up not receiving the order after waiting the entire day. They never communicated this to me. Now they are saying I got too many refunds, but every case is different and they have it on record that their driver caused the problem. I was a gold member and supported them through covid. I'm sad they're throwing away their customer like this.

SUCKS SUCKS! if you're an e-commerce company make sure your site or app works at all times, This company is always up and down. Not to mention, their cost of product is not good, Maybe good for people who cant get hands-on Asian groceries but ppl who lives in the city, their price and product quality is not there