I ordered a pair of Old Friend Clog… I ordered a pair of Old Friend Clog slippers and the cost was $69 (US).+ $25 (US) shipping. The slippers arrived C.O.D. by UPS. Carlomaderno never mentioned on their site: Customs, Broker's Fee GST (provincial sales tax) on the slippers and Broker's Fee. the cost was $47. (CDN)= $35.55 (US). These $69 shoes cost me $170 (CDN)= $128 (US) I live in Canada. Nowhere on carlomaderno checkout page, there is any mention of Duty, Broker's Fee, Tax or C.O.D. The clogs are nice but not $170 nice. Anyone from Canada purchasing shoes from carlomaderno had better be beware of hidden costs and fees.

Sent counterfeit Nike shoes -

Over THREE Months And No Shoes I placed an order for a single pair of shoes on 12/13/2020 and received an email confirmation same day. Their shipping and handling policy says 15-30 days so I waited until 01/25/2021 and emailed them for an update and explanation for the delay and lack of communication. “Victoria Puccini” responded with a ridiculous explanation about the shoes being at a warehouse, changing shipping carriers and to wait patiently. She also promised a $10 discount on my next order, like she thought I would want to place another order. I emailed the company again on 02/16/2021 and requested a full refund. Victoria emailed back agains saying that the package had shipped with USPS and to wait...15-30 days yet again! I told her I no longer wanted to do business with her company and requested the full refund, but she denied it, saying to wait and if I did not receive the shoes within 14 days then she would refund me. I emailed again on 04/01/2021 to AGAIN ask for a refund and have not received a response. What an unacceptable way to do business. And yes, I checked my order number several times during these past few months and at no point was the status available for tracking. Order number 200020504. Update (05/01/21): I see that the company responded to my review, saying I not only received the shoes but, “great compensation”. False. The ONLY thing I received from them was my money back! But that was only after writing the initial review that they finally acquiesced my numerous requests to do so. This company flunked business school.

Scam!!! I purchased a pair of shoes. Cost 212.00 from them. Says i would receive within 15-30 days. Still have yet to receive them. At least two contacts to customer service. They just keep replying the same thing that I should receive the product within 30 days even though we are past the 30 days. At this point I guess im out the 212.00. Guess I should have done research. Its just that I buy so many shoes from different sites and this particular site kept being recommended in my search. So I decided to give it a shot. Well live and learn. But at this point I definitely feel cheated and scammed so everyone else knows not to waste your time and money. I took the chance so you dont have to. Save your money guys!!! They are a scam! So the company finally responded and said they would give me a refund however it didn’t get back onto my card. After numerous attempts to get the refund the company stated that they didn’t have my shoe size. I then received several emails stating that the package was still on the way. Funny when they already told me that it was en route for 2 months. Only to find out it was never coming. I finally threatened to involve the police. I then received only a partial refund. Needless to say I ordered in January and its April. I don’t have the shoes or the rest of my money and the company arrogantly responded to my review on this site stating that they gave me a refund and they will give me a discount on my next purchase. I will never spend my money with this company again! They are a scam!!!

Bought a Counterfeit Dyson Airwrap… Bought a Counterfeit Dyson Airwrap system. I paid $399.00 for the system. When it arrived a month later, the pieces were cheaply made, broken, the authentication tag with serial # was manually added to the cord. I verified with the Dyson company that the serial number was fake. I have been trying to get Carlo Maderno to send me an RMA to return for a full refund yet they just want to play games. If you purchase this from them, contact Dyson immediately to confirm it is authentic. Carlo Maderno is not a reseller for Dyson.