I've ordered from this company numerous… I've ordered from this company numerous times with no issue and this is the first time I've had to encounter their customer service dept. My package never arrived- instead of offering a refund or replacement, carlomaderno has now placed me in the middle of an investigation of the "delivered" product with their hired shipping company. This investigation could take up to 10 business days, during which I'll get 1-3 calls from said shipping company and if the phone goes unanswered for any reason, I have to report the issue to carlomaderno again and restart the investigation process. I've never heard of such foolishness and no matter the result of the investigation or the resolution, they've lost a customer.

Scam Scam! I got scammed out of $130 for a pair of shoes. It’s been over 3 months and never got them. They send email stall tactics but it’s all just a joke. I will be reporting them to a friend of mine who works for fraud for the secret service.

They sent me the wrong shoes They sent me the wrong shoes, not the shoes I ordered or the size I ordered. Also took a lot longer for shipment. I had left many messages because of the shoes not arriving anywhere near the time they were supposed to. They even got smart with me on their messages. Do not ever buy from Carlo maderno. It's funny how these people talk smack out of arms reach especially when they are the ones at fault. They didn't refund me or send correct shoes. SCAM!!!!

Bought a Counterfeit Dyson Airwrap… Bought a Counterfeit Dyson Airwrap system. I paid $399.00 for the system. When it arrived a month later, the pieces were cheaply made, broken, the authentication tag with serial # was manually added to the cord. I verified with the Dyson company that the serial number was fake. I have been trying to get Carlo Maderno to send me an RMA to return for a full refund yet they just want to play games. If you purchase this from them, contact Dyson immediately to confirm it is authentic. Carlo Maderno is not a reseller for Dyson.

Sold me a fake Dyson Airwrap Sold me a fake Dyson Airwrap. $399.00 down the drain! Not very nice to take advantage of people like that. If you sell a cheaper replica, just say it. Don't fool people into buying the real thing. I requested money back but am sure CarloMaderno will not cooperate. Will write updates as they come.