Dont deliver your purchase..Need to be… Dont deliver your purchase..Need to be serious doing business.. They commit to deliver... and dont do it. The dont send what you pay for in the the time they say. Live chat asistant not able to respond as expected. Better response if you want to, you can cancel your order

I have upgraded my MacBook Pro 2014… I have upgraded my MacBook Pro 2014 with a 1TB SSD Aura Pro X2 from OWC. The performance is excellent and it runs flawlessly, so far. A new life for my macbook. The upgrade was worth the cost to keep my MBP going a few more years. Thanks a lot for you all.

Customer Service? I had my second disappointing experience with OWC customer service today. Seems like the CSRs are on a tight time allowance per call and do not take the time to read the question. First time the CSR looked for key words in questions and my responses and provided a response without actually reading all of the message content.Answers were garbage. Second time I asked about a feature for a specific external case. The response was some cases have the feature and some don't. Huh?

Bought a 16TB raid to replace an aging… Bought a 16TB raid to replace an aging Drobo. On installation, OWC renamed my existing Drobo and initialized it, causing me weeks of headache in restoring the data.

Great Experience Overall with Even Greater Results The maximum rating is in part a function of our exultation that came from ultimate success, though getting there was somewhat of a toil. Not realizing that we had a 500GB SSD card rather than a HHD aboard our 2019 27” iMac, I had ordered both a 4T SSD and a 2T card upgrade; the latter I ultimately installed and the other we arranged to return to OCW for a refund;Customer service was very accommodating…thank you. As for the installation process itself, the glass screen lifted off without any problem. We followed the excellent video step by step; After completing the installation I mistakenly taped down the glass front, plugged the iMac in and zero; the iMac refused to come to life. Ultimately I had to remove the glass and I carefully retraced my steps assuring myself that all the connections were properly seated, etc. And BEFORE replacing the glass, I plugged in the iMac and it immediately came to life. Setting up the drive, installing Sonoma, and letting Time Machine do its thing were pro forma, totally perfect. So word to wise; check out the device before closing it up. Also there ought to be a way to compare Model numbers rather than relying on the purported date of manufacture. Otherwise our revitalized iMac which is used for heavy duty Lightroom usage, is now zipping right along with considerably reduced latency and great image quality, BTW, We had previously maxed out the RAM onboard to 128GB from OWC which also helped a lot.