I placed an order as a birthday gift… I placed an order as a birthday gift for my granddaughter. I was amazed at how quickly I received my purchase and the quality of the product. Their customer service was superior when I contacted them. I have nothing but accolades for my experience.

Terrible company Terrible company. I had a similar experience to other reviewers. They do try to charge you return shipping and restocking fees on all returns, even defective items. I purchased something for $650 and it was defective. After waiting weeks for them to accept the return, they kept $95 for themselves. I filed a dispute with my credit card company.

I purchased six dining chairs on Amazon… I purchased six dining chairs on Amazon and Kart It was the third party seller (although Amazon's web page indicated that Amazon would fulfill the order. The web page indicated free returns. I have been dealing with Kart It for days and I still have not received any prepaid postage labels to return the chairs. Very frustrating and terrible customer service. Buyer beware!

Wood (Pulaski) pedestal is misshaped. The wood (Pulaski) pedestal I purchased arrived chipped at one of the bottom corners. I can cosmetically fix the chipped surface. However, the worst issue is that the top of the pedestal is not flat! It is domed (rounded up) in the center and drops down 1/8" from the center of the dome to the edges. Anything I place on the pedestal wobbles around. This experience has gone from an initial excitement about buying the pedestal to a real disappointment.

Scam of a company Scam of a company. When you order something they ship something you didn't order instead. When you complain and try to return they offer you a 40% discount to keep the item you didn't order. I ordered a pool and got a chair, through this seller on walmart. Trying to return the chair has been a nightmare. This company is a scamming company that ships you random things instead of what you actually order. Do not order from them.