They sold me cheap china product and it… They sold me cheap china product and it failed within 3 weeks! They did not honor their 30-day money back on Amazon. They also had a 5 year warranty but they referred me to JLA to get a replacement, but they don't respond leaving me with trash!

Terrible customer service Terrible customer service. I ordered and paid for an item that has never been delivered. Called and emailed Kart It with no resolution to my issue. Spend your money elsewhere. Do not use this dishonest vendor ever.

They dont deserve 1 star They dont deserve 1 star. We purchased a pub table and had such a hard time trying to return it. they kept asking us for an order number and a photo. Then they told us we had to pay for shipment to return which turned out being much more than we paid for it. Horrible experience and I will never ever buy from them again. Nor will my friends or family. I have warned them all. Kartit is the WORSE !!!!! THEY COULDN'T EVEN MEET US HALF WAY.

Total bait and switch (false adverting)… Total bait and switch (false adverting) We purchased a outdoor table and chairs set through Walmart and it was Kartit who was to ship.They sent a 36" game table. We have told them that we want what we ordered and 1st they offered the table that they sent for 30% off. The set we wanted is still online but now when you click the link it shows the game table

Beware This company tried to make me pay for return shipping for large items that weren't supposed to be shipped. Then I had to prove to them that they actually had been returned- they'd had them for 10 days. In the end they took half of the cost of one chair. Absolute thieves.