Doug Ellis Trust
GBGiood quality and selection I was looking for a directors chair and their side had a wide variety of sizes and colors and prices. I ordered one and they were delivered quickly and efficiently. It’s a good quality and I’m sure it will last a long time I’m very pleased with the service and variety of items available from the company would hardly recommend these products
Mi He
GBThis company is absolutely terrible This company is absolutely terrible, and I wish I had researched them before buying from them on Amazon. I bought a vent fan from them on Amazon that appeared to be new. However, after purchasing the item I noticed that it was listed as "certified refurbished" down in the fine print. They were charging full price for the refurbished item, so I tried to cancel it so I could buy it new from somewhere else. It was only hours after ordering and the item hadn't shipped but I was told "they would try to cancel it." Of course it wasn't cancelled and shipped to me anyway, so I had to return the item. I had to fight with them just to cover the shipping costs of a return and then after finally getting my prepaid label, they are telling me they will refund me the cost of the item LESS 20 dollars.... the item only cost $119, so losing 20 dollars of it for a "restocking fee" is absolutely absurd. There was no return or restocking policy anywhere to be found on their Amazon listing. Its being returned new in its original box, so it only has to be put back on a shelf. This company is a total scam and I am going to warn everyone I know to NOT buy from them on Amazon.
Tracy Keller
GBTerrible customer service Terrible customer service. I ordered and paid for an item that has never been delivered. Called and emailed Kart It with no resolution to my issue. Spend your money elsewhere. Do not use this dishonest vendor ever.
J B
GBTerrible company Terrible company. I had a similar experience to other reviewers. They do try to charge you return shipping and restocking fees on all returns, even defective items. I purchased something for $650 and it was defective. After waiting weeks for them to accept the return, they kept $95 for themselves. I filed a dispute with my credit card company.
Helen Kopf
GBI purchased a microwave through Amazon… I purchased a microwave through Amazon from thus company. I tried to return the item because I could not use it. They tried to charge me a 30% restocking fee and wanted me to pay for the return shipping. After trying to work with them I finally decided to just give it away. I reported then to Amazon also. I will NEVER order anything that that company sells again. Because of this bad experience I'm going to drastically reduce my shopping on Amazon because they did not make it good. Beware!!