I have never seen anything like this in… I have never seen anything like this in my life. I signed up for a monthly plan and the next day I forgot that I had purchased a yearly plan like six months ago so I sent an email to support to cancel and to get a refund and they came back asking me why I wanted to cancel. I replied and said that I didn’t need to give a resson and to refund my account. I received a second email stating they don’t want to see me go and that they would discount the membership and would only refund me $2. Are you kidding me?!?! What a disgrace of a company. The next step is contacting the BBB. Do not use this company there are so many others out there like Dropbox that is soooo much better with amazing customer service. This company has real nerve to be playing games like this. Seeing what their score is here, they obviously have a bad reputation.

!!!WOULD NOT RECOMMEND!!! I have been using this for a while now, and I have had nothing but problems! They also say you can use flash on iPhone, which leads me to be not very confident in what they are selling/saying at all. I also found out they use Just Cloud and try to keep it a separate business when its the same company. I would NOT recommend! Ridiculous!

Absolutely the worst company on the planet Absolutely the worst company on the planet. I would give them a minus 10 if I could. They charge you for UNLIMITED service then cap you at 1TB without telling you. NOTHING about this company works. They can’t take your credit card on their site, the 24/7 customer phone number they give is a garbled recording that just hangs up on you. Truly, the worst company I have ever dealt with. I am looking for another cloud storage option as soon as I finish writing this. Just wanted to save others from the frustration I have had

Difficult to understand anyone I spoke … Difficult to understand anyone I spoke with. Unlimited means up to 1TB apparently and they don't notify you when you've reached your limit. Took me 25 minutes on the phone with two different people to realize I was out of space....WORST EXPERIENCE EVER. And two emails went unanswered.

SCAM avoid avoid SCAM avoid avoid! They won’t cancel the subscription, I can’t access my data and I can’t seem to stop the direct debit!