Vicky Lyons
GBSCAM avoid avoid SCAM avoid avoid! They won’t cancel the subscription, I can’t access my data and I can’t seem to stop the direct debit!
Loreen Collins
GBI have tried cancelling my subscription… I have tried cancelling my subscription for three years as I use iCloud for my back up system now. Even when I cancelled my credit card they still managed to bill my credit card for a service I don’t use and didn’t ask to renew. It is impossible to get through to customer service to stop my subscription from renewing. I chatted with a service rep and they were not helpful in helping me cancel their service. I’m not even sure what this company even does do I think it’s a scam.
Lindsey Reeves
GBDifficult to understand anyone I spoke … Difficult to understand anyone I spoke with. Unlimited means up to 1TB apparently and they don't notify you when you've reached your limit. Took me 25 minutes on the phone with two different people to realize I was out of space....WORST EXPERIENCE EVER. And two emails went unanswered.
Jack Smunt
CAAdware and Viruses, Bad App Very bad, downloaded a ton of adwares, spyware, and possibly even some trojans. I wouldn't recommend this, even though it claims that it can actually store data. Also, on mac, if you open safari and search something literally a ton of random spam and scam websites pop up, either demanding to call a number for "tech support" or that you won a "big prize". Bad, bad, bad. Very bad app. Made by a ton of stupid freaks.
Clara
GBVery frustrating and irritating experience First, be aware that Zipcloud is NOT an Apple product as you could easily believe when you have an Imac or Iphone, especially when they warn you that if you don't enroll in their backup program you are going to lose all your data, information and pictures. I stupidly paid for a trial period they advertized but cancelled right away (in writing) after I found out it was useless for me and not from Apple. For a year they have been harassing me with pushy emails proposing me discounts and financial arrangements to have me back. A few days ago, my Paypal account was debited automatically for a "plan account subscription" that I NEVER authorized. Obviously they kept my bank statements on file and tried to charge me a year later. Maybe it was a computer error but it looks like a fraudulent transaction to me!