After backing up my data with them for… After backing up my data with them for years, when it came time to restore data due to a dead computer...they turned out to be useless. Multiple duplicate directories in their system (and no way to tell which is most recent), and none of my most recent directories are in there. Customer service is useless. When I emailed them to ask where my data is, they ignored the emails. When I'm done pulling down what data they actually did back up, I'm cancelling the service. Do NOT recommend.

Difficult to understand anyone I spoke … Difficult to understand anyone I spoke with. Unlimited means up to 1TB apparently and they don't notify you when you've reached your limit. Took me 25 minutes on the phone with two different people to realize I was out of space....WORST EXPERIENCE EVER. And two emails went unanswered.

I really do not believe this is a real … I really do not believe this is a real company. It is a scam. Paid to backup, had a drive crash and now they cannot retrieve my files. Millions of excuses and no action. This is not a real company. Do not use them under any circumstances.