HIdden extra-fees It sounds good with "unlimited" but when you start to use the service you discover that it it more limited then unlimited. You have to pay extra for everything. The upload-speed is limited and if you want it faster you have to pay extra. You cannot use external hard-drives without paying extra. There is a long list of "extras" that you can pay for so the unlimited service you payed for suddenly seems very simple and almost unusable. I am not happy.

Adware and Viruses, Bad App Very bad, downloaded a ton of adwares, spyware, and possibly even some trojans. I wouldn't recommend this, even though it claims that it can actually store data. Also, on mac, if you open safari and search something literally a ton of random spam and scam websites pop up, either demanding to call a number for "tech support" or that you won a "big prize". Bad, bad, bad. Very bad app. Made by a ton of stupid freaks.

Charged a $149 unauthorized auto … Charged a $149 unauthorized auto renewal fee. When I tried to contact via phone I was left waiting for 45 minutes before I decided to hang up. I wrote an email. We shall see. I am going to contact my bank and dispute the charge. I have never been able to easily access my documents as there is no search field. Terrible product and terrible customer service (or lack thereof) experience.