Two Aluminum Cans and a String Would Work Better App does not work. They asked me to make phone calls from my laptop. Notices about incoming calls were delayed. They refused to give me a refund. I filed a complaint with the FTC. I disputed the charge with my bank. Sometimes incoming Phone.com calls displayed myself as the caller. Text notifications delayed. Text notifications were often wrong. They keep promising to fix the app. But they don’t.

SAVED MY COMPANY! I don't understand all the negative review's when I got the best customer service ever! Tirthraj and the team at Phone.com are the best. They work very hard to satisfy their customers. I have been a long time customer of Phone.com. Many times I have had trouble paying my bill. They usually work very hard to help me keep it. Unfortunately, I recently lost my business 800 number because I couldn't afford to pay my bill again, this time it was too long. I have had that number for years and it was published everywhere. I don't recommend not paying your bill cause you run the risk of losing it. Sell something, anything, but pay your bill! It definitely hurt my business when I went to run ads and that number was all over the internet. No way can you change decades of publishing and sharing of that number. In both print and online. I really want to thank everyone for getting my phone number back as it was in the process of being assigned to another company. Blessing to you all. Phone.com is the best company for your business.

Worst phone service ever Worst phone service ever. Had them for 2 months and no calls can be made or received. Customer service is almost non existent and they use promts that don't answer the question. Then when you get someone if you ever do they ask the most basic things and the issue never gets resolved. Avoid this if your trying to run a business for a professional company. Phone.com is for anyone who wants to pay money but not have an actual working service.

I have been using them for 4 years… I have been using them for 4 years using Polycom VVX500, no problems. Just reset my phone today(been using for 4 years) and called support. In the past, I called support 2 years ago and was great. Today, I talked to support, no clue about phone, could not tell what was wrong, could see my MAC address, but could not send config file. Now, I have to look for new provider. Anyone have Ideas. If phone.com has a solution I will stay (if you are reading this). Going to keep till end of month have app on cell phone. Hope this helps.

Useless Useless, poor quality of calls (drop out every 2 seconds despite being on 650mbps - Fast internet). Called and waited for 20 minutes to try and cancel and just gave up, no answer just repeated hold. Submitted a support message and received an automated response saying they'll be back to me in 24 hours... let's see.