Global reach with small business attention We run a global company and Phone.come has provided all of our VOIP service needs for over a decade. Their custom service and technology teams are responsive and easy to work with. High recommend!

SAVE YOUR MONEY I signed up for the starter plan on November 13, and just today I got an email that my account was suspended. I was using my phone number for the occasional phone call with a client, and during my first 1-2 weeks I sent some cold texts to businesses in my niche. I sent a maximum of 20 texts. Not once did I spam anyone or send an inappropriate text. After they suspended it, I requested a pro-rated refund or credit, which they didn't provide. I'm glad this happened early on so I didn't waste a lot of time and money with Phone.com's sub-par services.

SAVED MY COMPANY! I don't understand all the negative review's when I got the best customer service ever! Tirthraj and the team at Phone.com are the best. They work very hard to satisfy their customers. I have been a long time customer of Phone.com. Many times I have had trouble paying my bill. They usually work very hard to help me keep it. Unfortunately, I recently lost my business 800 number because I couldn't afford to pay my bill again, this time it was too long. I have had that number for years and it was published everywhere. I don't recommend not paying your bill cause you run the risk of losing it. Sell something, anything, but pay your bill! It definitely hurt my business when I went to run ads and that number was all over the internet. No way can you change decades of publishing and sharing of that number. In both print and online. I really want to thank everyone for getting my phone number back as it was in the process of being assigned to another company. Blessing to you all. Phone.com is the best company for your business.

Poor Customer Treatment I received an invoice today and realized it was time to cancel. I asked to cancel the service at the end of the month, which they said they could not do. Then I asked for credit for the remaining month, less today, and they said they could not honor that

Existing Customer, Poor Experience I've been using Phone.com for the last 3+ years. We recently increased our # of phones/lines from 3 to 7. In doing so, Phone.com did not program them properly and then there was an issue with their network which prevented us from being able to set them up. We spent countless hours on the phone with Phone.com's support to no avail. They seemed clueless. Finally we hired an IT company to help us, who successfully got them working. We asked Phone.com for reimbursement on this invoice and they refused because we should have followed their support team's instructions .... which was to reset the internet equipment over and over again until we became tired of sitting on the phone with them. Phone.com is not worth the expense, hassle or poor excuse of a support team.