Solid Niche Player with Next Level Potential Scrypt's SFax is a solid HIPAA compliant offering with the API's, interface partnerships, and platform to provide great value to healthcare companies of all sizes. They are priced very well. What is holding them back in eFax is mobile application support for Android devices which would allow more customers to ditch expensive copper line contracts. While they have other products, none stand out as much as SFax. Their partnerships with EMR vendors and their print capture driver will help increase exposure. Their secure messaging platform is in a crowded field, but is worth a look while we are shopping other vendors.

Terrible They have no tech support. No one answers the phone or responds to emails. Unable to renew our account online so now my account is locked. They now have our fax numbers hostage. User interface is form the 90s. Stay Away from this company.

Excellent except for one big flaw , can't send multiple files in one go See above see above see above

Service works fine. Needs better salespeople and more tiers I get emailed monthly from a different salesperson trying to sell us the next package up because we get overages on our current plan. The next tier up will cost us MORE than what paying the overages would. I explain this to a different salesperson on a monthly basis. It's really frustrating. The service itself is simple and straightforward. I've always been satisfied with the system.

SCAM COMPANY SCAM COMPANY. Signed up for a free trial. Immediately unimpressed by the interface. I emailed to cancel the same day and called. No one picks up their phone. It's a voicemail. Fast forward 10 days, two emails, two unreturned voicemails later, they've charged my credit card despite my requests to cancel. I'm disputing with my credit card company.