Excellent service. Reliable. Secure. I am not a heavy user of secure fax, however I am a critical user. I chose Sfax because it was the only one at the time which offered HIPAA security and also didn't require a big buy-in or monthly fee for occasional users. The security is still there but recent changes have made it less practical for occasional users like myself. If that does not apply because you are a business user, I can recommend Sfax without reservations.

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.

Not as effective receiving faxes as a traditional machine. We are unable to receive all faxes. 5% of income faxes are never received and we have to direct people to fax to our back office fax line Update: I have tried multiple times to have this issue resolved through support. I am told the person sending the fax has a problem with their phone line. but yet they can fax to my back office fax no problem. Tell me how that makes sense?

It's OK It's OK. They don't have business plans that will benefit businesses. They charge lots of money for overage. I pay more in overage than plan. I provided them an opportunity to partner with my EHR company so that their software can be invoked from within EHR. They didn't care.

Will bill you regardless of canceling Faxes did send. My issue is with billing. I canceled by end of trial date. I never got a confirmation so I emailed 3 additional times and left 2 voicemails. Unsurprisingly I received a $29.00 bill. I do not recommend.