I contacted Scrypt regarding an error … I contacted Scrypt regarding an error message that provided their phone number. i was told that they would not help me and that if they help me, it would set a precedent for them to help other customers and they don't do that! NEVER use this company if you value respect and customer service.

Not as effective receiving faxes as a traditional machine. We are unable to receive all faxes. 5% of income faxes are never received and we have to direct people to fax to our back office fax line Update: I have tried multiple times to have this issue resolved through support. I am told the person sending the fax has a problem with their phone line. but yet they can fax to my back office fax no problem. Tell me how that makes sense?

Number wouldn't port. We couldn't port our existing fax number. We liked the software, but it wasn't worth the amount of work that would go into changing the fax number everywhere for a doctor's office, nor did we want to pay for two services so that we could forward our number.

Excellent except for one big flaw , can't send multiple files in one go See above see above see above

thi ha could be bettet Why is it that when my company receives and sends faxes, I get three emails telling me each time? It didn't used to be this way, but my email notifications are tripled. I wish there was a way to call and talk with a representative rather then send an email each time I have a need or question. The lag time is just too slow sometimes to get done what I need to do.