Sfax

6922 Hollywood Blvd, Ste 500, 90028, Los Angeles, United States
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2.40
Based on 20 Reviews

5

10.00%

4

5.00%

3

35.00%

2

15.00%

1

35.00%
About Sfax

Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information. Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

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Brooke Borgognoni
GB

I was a customer from 2016 to 2024 I was a customer from 2016 to 2024. Billing issue when my bank placed Sfax on a list of potential threats. Before it was discovered, difficulties ensued. Unfortunately multiple emails to billing, tech support, and customer service yielded zero response. Left two voicemails. Never heard back. My fax did not work and I could not get through once locked out. It wasn’t about money or payment, it became a tale of avoidant customer service and neglect. I submitted a ticket to end services with my feedback attached, heard nothing. Received a canned email that my complaint was received and I would hear back in 48 hours. Week/s later it’s a second email that it’s cancelled. Truly one star as no amount of faxing interface would make this acceptable. I was never actually acknowledged.

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McKenna
GB

Impossible to get any customer service. They never answer their emails or phone calls. I have tried to contact them 10+ times in the past 2 weeks and have sent numerous emails to support with no reply. No one has ever answered the phone and I'm always sent to voicemail. It frustrating trying to operate a medical office and not have our fax account work. This is something we use frequently and this issue needs to be handled right away but it's impossible to get any help.

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Ashok
GB

Excellent except for one big flaw , can't send multiple files in one go See above see above see above

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David N.
GB

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.

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Jessica
GB

Locks me out too fast As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK

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