Sfax

6922 Hollywood Blvd, Ste 500, 90028, Los Angeles, United States
image
2.40
Based on 20 Reviews

5

10.00%

4

5.00%

3

35.00%

2

15.00%

1

35.00%
About Sfax

Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information. Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

Tags
Contact Info

You need to Login first to submit your review.

image
Greg Smith
GB

Terrible They have no tech support. No one answers the phone or responds to emails. Unable to renew our account online so now my account is locked. They now have our fax numbers hostage. User interface is form the 90s. Stay Away from this company.

image
Adam
GB

Service works fine. Needs better salespeople and more tiers I get emailed monthly from a different salesperson trying to sell us the next package up because we get overages on our current plan. The next tier up will cost us MORE than what paying the overages would. I explain this to a different salesperson on a monthly basis. It's really frustrating. The service itself is simple and straightforward. I've always been satisfied with the system.

image
M. Scott
GB

Number wouldn't port. We couldn't port our existing fax number. We liked the software, but it wasn't worth the amount of work that would go into changing the fax number everywhere for a doctor's office, nor did we want to pay for two services so that we could forward our number.

image
Greyson Houle
GB

SCAM COMPANY SCAM COMPANY. Signed up for a free trial. Immediately unimpressed by the interface. I emailed to cancel the same day and called. No one picks up their phone. It's a voicemail. Fast forward 10 days, two emails, two unreturned voicemails later, they've charged my credit card despite my requests to cancel. I'm disputing with my credit card company.

image
Kyle
GB

Nonexistant support, incompetent staff Our experience with Sfax has been nothing but frustrating. E-mails to support on simple issues go unanswered. We tried to port our numbers over, but after 4 months the porting department seems to be unable to enter a port request properly even after being provided with a CSR from our current carrier. When we checked with our current carrier's port-out department, it looks like only half of the port requests are making it to them. We ported our voice numbers to a different vendor just before attempting to port our fax numbers and everything went fine. I'd recommend avoiding sfax or any j2 brand.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow