Nonexistant support, incompetent staff Our experience with Sfax has been nothing but frustrating. E-mails to support on simple issues go unanswered. We tried to port our numbers over, but after 4 months the porting department seems to be unable to enter a port request properly even after being provided with a CSR from our current carrier. When we checked with our current carrier's port-out department, it looks like only half of the port requests are making it to them. We ported our voice numbers to a different vendor just before attempting to port our fax numbers and everything went fine. I'd recommend avoiding sfax or any j2 brand.

Solid Niche Player with Next Level Potential Scrypt's SFax is a solid HIPAA compliant offering with the API's, interface partnerships, and platform to provide great value to healthcare companies of all sizes. They are priced very well. What is holding them back in eFax is mobile application support for Android devices which would allow more customers to ditch expensive copper line contracts. While they have other products, none stand out as much as SFax. Their partnerships with EMR vendors and their print capture driver will help increase exposure. Their secure messaging platform is in a crowded field, but is worth a look while we are shopping other vendors.

Locks me out too fast As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK

Will bill you regardless of canceling Faxes did send. My issue is with billing. I canceled by end of trial date. I never got a confirmation so I emailed 3 additional times and left 2 voicemails. Unsurprisingly I received a $29.00 bill. I do not recommend.

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.