Sfax

6922 Hollywood Blvd, Ste 500, 90028, Los Angeles, United States
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2.40
Based on 20 Reviews

5

10.00%

4

5.00%

3

35.00%

2

15.00%

1

35.00%
About Sfax

Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information. Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

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Greyson Houle
GB

SCAM COMPANY SCAM COMPANY. Signed up for a free trial. Immediately unimpressed by the interface. I emailed to cancel the same day and called. No one picks up their phone. It's a voicemail. Fast forward 10 days, two emails, two unreturned voicemails later, they've charged my credit card despite my requests to cancel. I'm disputing with my credit card company.

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M. Oberg
GB

Excellent service. Reliable. Secure. I am not a heavy user of secure fax, however I am a critical user. I chose Sfax because it was the only one at the time which offered HIPAA security and also didn't require a big buy-in or monthly fee for occasional users. The security is still there but recent changes have made it less practical for occasional users like myself. If that does not apply because you are a business user, I can recommend Sfax without reservations.

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Adam
GB

Service works fine. Needs better salespeople and more tiers I get emailed monthly from a different salesperson trying to sell us the next package up because we get overages on our current plan. The next tier up will cost us MORE than what paying the overages would. I explain this to a different salesperson on a monthly basis. It's really frustrating. The service itself is simple and straightforward. I've always been satisfied with the system.

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McKenna
GB

Impossible to get any customer service. They never answer their emails or phone calls. I have tried to contact them 10+ times in the past 2 weeks and have sent numerous emails to support with no reply. No one has ever answered the phone and I'm always sent to voicemail. It frustrating trying to operate a medical office and not have our fax account work. This is something we use frequently and this issue needs to be handled right away but it's impossible to get any help.

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Jessica
GB

Locks me out too fast As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK

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