Sfax

6922 Hollywood Blvd, Ste 500, 90028, Los Angeles, United States
image
2.40
Based on 20 Reviews

5

10.00%

4

5.00%

3

35.00%

2

15.00%

1

35.00%
About Sfax

Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information. Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

Tags
Contact Info

You need to Login first to submit your review.

image
Greyson Houle
GB

SCAM COMPANY SCAM COMPANY. Signed up for a free trial. Immediately unimpressed by the interface. I emailed to cancel the same day and called. No one picks up their phone. It's a voicemail. Fast forward 10 days, two emails, two unreturned voicemails later, they've charged my credit card despite my requests to cancel. I'm disputing with my credit card company.

image
Shannon
GB

thi ha could be bettet Why is it that when my company receives and sends faxes, I get three emails telling me each time? It didn't used to be this way, but my email notifications are tripled. I wish there was a way to call and talk with a representative rather then send an email each time I have a need or question. The lag time is just too slow sometimes to get done what I need to do.

image
David N.
GB

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.

image
Wendy C.
GB

Will bill you regardless of canceling Faxes did send. My issue is with billing. I canceled by end of trial date. I never got a confirmation so I emailed 3 additional times and left 2 voicemails. Unsurprisingly I received a $29.00 bill. I do not recommend.

image
Kyle
GB

Nonexistant support, incompetent staff Our experience with Sfax has been nothing but frustrating. E-mails to support on simple issues go unanswered. We tried to port our numbers over, but after 4 months the porting department seems to be unable to enter a port request properly even after being provided with a CSR from our current carrier. When we checked with our current carrier's port-out department, it looks like only half of the port requests are making it to them. We ported our voice numbers to a different vendor just before attempting to port our fax numbers and everything went fine. I'd recommend avoiding sfax or any j2 brand.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow