Diana
GBSo far so good We have been using sFax for a number of months now. It's working well except we are having a bit of trouble porting existing numbers which seems to take up to 2 weeks.
Adam
GBService works fine. Needs better salespeople and more tiers I get emailed monthly from a different salesperson trying to sell us the next package up because we get overages on our current plan. The next tier up will cost us MORE than what paying the overages would. I explain this to a different salesperson on a monthly basis. It's really frustrating. The service itself is simple and straightforward. I've always been satisfied with the system.
Ashok
GBExcellent except for one big flaw , can't send multiple files in one go See above see above see above
McKenna
GBImpossible to get any customer service. They never answer their emails or phone calls. I have tried to contact them 10+ times in the past 2 weeks and have sent numerous emails to support with no reply. No one has ever answered the phone and I'm always sent to voicemail. It frustrating trying to operate a medical office and not have our fax account work. This is something we use frequently and this issue needs to be handled right away but it's impossible to get any help.
Chandra Vyas
GBIt's OK It's OK. They don't have business plans that will benefit businesses. They charge lots of money for overage. I pay more in overage than plan. I provided them an opportunity to partner with my EHR company so that their software can be invoked from within EHR. They didn't care.