Terrible They have no tech support. No one answers the phone or responds to emails. Unable to renew our account online so now my account is locked. They now have our fax numbers hostage. User interface is form the 90s. Stay Away from this company.

I contacted Scrypt regarding an error … I contacted Scrypt regarding an error message that provided their phone number. i was told that they would not help me and that if they help me, it would set a precedent for them to help other customers and they don't do that! NEVER use this company if you value respect and customer service.

thi ha could be bettet Why is it that when my company receives and sends faxes, I get three emails telling me each time? It didn't used to be this way, but my email notifications are tripled. I wish there was a way to call and talk with a representative rather then send an email each time I have a need or question. The lag time is just too slow sometimes to get done what I need to do.

Number wouldn't port. We couldn't port our existing fax number. We liked the software, but it wasn't worth the amount of work that would go into changing the fax number everywhere for a doctor's office, nor did we want to pay for two services so that we could forward our number.

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.