Will bill you regardless of canceling Faxes did send. My issue is with billing. I canceled by end of trial date. I never got a confirmation so I emailed 3 additional times and left 2 voicemails. Unsurprisingly I received a $29.00 bill. I do not recommend.

Excellent except for one big flaw , can't send multiple files in one go See above see above see above

It works at a good price point. I work in the health field and providers still refuse to move away from fax. Since I run a nearly paperless company, setting up a fax system seemed like a step in the wrong direction. Enter sfax from Scrypt. Scrypt helped me understand my product options and choose one that was right for my company, it is very affordable, meets our security standards for medical data, and has never let us down.

Impossible to get any customer service. They never answer their emails or phone calls. I have tried to contact them 10+ times in the past 2 weeks and have sent numerous emails to support with no reply. No one has ever answered the phone and I'm always sent to voicemail. It frustrating trying to operate a medical office and not have our fax account work. This is something we use frequently and this issue needs to be handled right away but it's impossible to get any help.

Excellent service. Reliable. Secure. I am not a heavy user of secure fax, however I am a critical user. I chose Sfax because it was the only one at the time which offered HIPAA security and also didn't require a big buy-in or monthly fee for occasional users. The security is still there but recent changes have made it less practical for occasional users like myself. If that does not apply because you are a business user, I can recommend Sfax without reservations.