Jessica
GBLocks me out too fast As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK
Amanda
GBI have been a customer since April… I have been a customer since April 2017. Any time there is a customer service issue, it's concerning. For example, I have emailed and called 3 times this week. I just emailed again today. I need my fax to work. My billing is up to date, yet there are errors preventing me from changing my password. Customer service has been awful.
Greg
GBExperience OK but not worth the price. The cost of the service seems too high.
M. Oberg
GBExcellent service. Reliable. Secure. I am not a heavy user of secure fax, however I am a critical user. I chose Sfax because it was the only one at the time which offered HIPAA security and also didn't require a big buy-in or monthly fee for occasional users. The security is still there but recent changes have made it less practical for occasional users like myself. If that does not apply because you are a business user, I can recommend Sfax without reservations.
Greyson Houle
GBSCAM COMPANY SCAM COMPANY. Signed up for a free trial. Immediately unimpressed by the interface. I emailed to cancel the same day and called. No one picks up their phone. It's a voicemail. Fast forward 10 days, two emails, two unreturned voicemails later, they've charged my credit card despite my requests to cancel. I'm disputing with my credit card company.