fraicheur.com

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4.00
Based on 20 Reviews

5

65.00%

4

10.00%

3

5.00%

2

0.00%

1

20.00%
About fraicheur.com

The best ice globes We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide! Cruelty- Free None of our products or formulas have or ever will be tested on animals. Vegan We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.

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Lynn Brailsford
US

This product is made of high quality This product is made of high quality, organic materials and is made to last. The shape of the ball and handle makes it easy and effective to glide around the face, eyes and cheeks. After much searching, I chose this product and I’m glad I did.

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Maria Alvarez
AU

Stay away from this company! All the good reviews are fake reviews! I was looking for face massagers and stumbled upon their website offering a huge 70% off on the ice globes. I should have closed their website right there. But I ordered 2. And then the nightmare began. They then proceed to bombard you with additional offers, the order process is now a 7-step process, each step a new offer e.g. comfort set, pink colored ones. Take note that under each additional offer, there’s a small print to click to not avail of the offer, but even though you do click on skip offer, the items still get charged to your card from the initial order. I ended up being fraudulently charged 4x comfort set, 4 x pink globes. As soon as I realized this, I immediately closed the browser and opened a new one to find Support. I wish I could say that at least support was good, but no, I was once again made several offers to try to change my mind about canceling my order. It was free gifts, and then a $72 discount. I made it clear I wanted a refund and then they said they would get in touch with me. They just emailed me now and said that they are unable to modify my order and that if I wanted to return it, I would need to pay for shipping cost. (But that the $72 discount is still on offer). I will of course return all items. I read another reviewer eventually got their refund. But this company’s practices I would say are still less than above board. I am now proceeding with lodging a complaint with the ACCC. Companies like this should not be able to operate in Australia.

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Sharon
AU

Whilst I like this product the company… Whilst I like this product the company Fraicheur won’t stop calling and harassing me to buy more products. They call all hours of the day and night even after I have continually asked them to stop. I regret ever purchasing these Ice Globes.

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K Bray
GB

Fraicheur Ice Globes Purchased the Fraicheur blue ice globes .. packed beautifully and a lovely product . Really helpful to reduce puffy/red skin around my eyes after wearing goggles during my swims 2/3 times a week .. refreshing and relaxing - makes me glow .. thank you

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Nikki
GB

Don’t just don’t! Only use this company if you want to be bombarded by phone calls! Despite asking not to be contacted and to be removed from their database they still insist on calling from random numbers that get blocked after every call! So much for GDPR. The product isn’t brilliant either you can buy much cheaper elsewhere UPDATE 13/11/23 if you complain about their product they still try to contact you by email offering a refund & a free gift so that you take your review down. Just had a call from the US asking for my bank details- do they think that I’m stupid? Scam company & disgusting service! Yet another number blocked! 17/11/23 and after being promised never to be contacted again - another call from an 0203 number- they are now being reported to the ICO! Avoid like the plague!

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