fraicheur.com

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4.00
Based on 20 Reviews

5

65.00%

4

10.00%

3

5.00%

2

0.00%

1

20.00%
About fraicheur.com

The best ice globes We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide! Cruelty- Free None of our products or formulas have or ever will be tested on animals. Vegan We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.

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Helene K
DK

Beautiful product great customer service Beautiful product - I bought the ICE GLOBES. Amazing!!! I felt safe and well guided by the customer service. I had such a great experience, sometimes shopping online is so risky, but they really did an amazing job so I could relax and just enjoy the waiting. So far the best online shop I’ve tried.

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L Macey
GB

Great Product The ordering and delivery process was timely. The product is great although there may be some confusion as to whether they should be kept in the fridge or freezer so I do a bit of both. The product itself is great and my skin feels refreshed and brighter afer use. The only thing I would comment on is that it would be useful to have the demonstration guide in the form of a small booklet in the box rather than e-version on the website. So much more handy for reference purposes. Hope they take it on board

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Nikki
GB

Don’t just don’t! Only use this company if you want to be bombarded by phone calls! Despite asking not to be contacted and to be removed from their database they still insist on calling from random numbers that get blocked after every call! So much for GDPR. The product isn’t brilliant either you can buy much cheaper elsewhere UPDATE 13/11/23 if you complain about their product they still try to contact you by email offering a refund & a free gift so that you take your review down. Just had a call from the US asking for my bank details- do they think that I’m stupid? Scam company & disgusting service! Yet another number blocked! 17/11/23 and after being promised never to be contacted again - another call from an 0203 number- they are now being reported to the ICO! Avoid like the plague!

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Diana
GB

Positive experience I have bought Ice globes and it accidentally added other items that I didn't order. I was worried as it was a lot of money to spend and not get back. A lovely customer service member phoned me and reassure me that I will get a refund for the products although they can't return the extra products I may keep them. Thank you I didn't expect that. Can't wait to try my new products!

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Lynn Brailsford
GB

This product is made of high quality This product is made of high quality, organic materials and is made to last. The shape of the ball and handle makes it easy and effective to glide around the face, eyes and cheeks. After much searching, I chose this product and I’m glad I did.

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