customer
GBDelightful product The well packaged, and presented product, the lovely colour options, very convenient to use, no charging involved, easy to use. Really enjoying this product on my sensitive skin. Would make a lovely gift to anyone, that enjoys, or is thinking of getting into cryotherapy, in a simple way.
Maria Alvarez
AUStay away from this company! All the good reviews are fake reviews! I was looking for face massagers and stumbled upon their website offering a huge 70% off on the ice globes. I should have closed their website right there. But I ordered 2. And then the nightmare began. They then proceed to bombard you with additional offers, the order process is now a 7-step process, each step a new offer e.g. comfort set, pink colored ones. Take note that under each additional offer, there’s a small print to click to not avail of the offer, but even though you do click on skip offer, the items still get charged to your card from the initial order. I ended up being fraudulently charged 4x comfort set, 4 x pink globes. As soon as I realized this, I immediately closed the browser and opened a new one to find Support. I wish I could say that at least support was good, but no, I was once again made several offers to try to change my mind about canceling my order. It was free gifts, and then a $72 discount. I made it clear I wanted a refund and then they said they would get in touch with me. They just emailed me now and said that they are unable to modify my order and that if I wanted to return it, I would need to pay for shipping cost. (But that the $72 discount is still on offer). I will of course return all items. I read another reviewer eventually got their refund. But this company’s practices I would say are still less than above board. I am now proceeding with lodging a complaint with the ACCC. Companies like this should not be able to operate in Australia.
Marthese Camilleri
MTGreat product exactly as advertised Great product exactly as advertised. Great packaging and fast delivery. Product very effective and soothing. I simply love the feel on my face and the instant glow. Works wonders on puffiness, under eye bags and eye tension preventing migraines.
Sharon
AUWhilst I like this product the company… Whilst I like this product the company Fraicheur won’t stop calling and harassing me to buy more products. They call all hours of the day and night even after I have continually asked them to stop. I regret ever purchasing these Ice Globes.
Thompson Robyn
CAI had an ordinairy experience with… I had an ordinairy experience with fraicheur.com. The website was almose good - navigation was easy and had som options to chose from. I didn't shop from there, but I think it wouldn't take me too much time to find what I want. Delivery might be qick since they offer various shiping options. In genreal, nothin special, just ordinairy. No recomendations from me, but I would say it's worth it to give it a try.