I had an ordinary experience with… I had an ordinary experience with fraicheur.com. Almost gd, but there were a few minor things that could have been better. Customer service was quite okay, but their response wasn't always quick. They could have been more helpful in answering questions. I also found navigation and the ordering proccess a bit confusing. All in all not had or bad, just avarage. It could have been a bit easier to use and figure out.

Delightful product The well packaged, and presented product, the lovely colour options, very convenient to use, no charging involved, easy to use. Really enjoying this product on my sensitive skin. Would make a lovely gift to anyone, that enjoys, or is thinking of getting into cryotherapy, in a simple way.

Positive experience I have bought Ice globes and it accidentally added other items that I didn't order. I was worried as it was a lot of money to spend and not get back. A lovely customer service member phoned me and reassure me that I will get a refund for the products although they can't return the extra products I may keep them. Thank you I didn't expect that. Can't wait to try my new products!

Don’t just don’t! Only use this company if you want to be bombarded by phone calls! Despite asking not to be contacted and to be removed from their database they still insist on calling from random numbers that get blocked after every call! So much for GDPR. The product isn’t brilliant either you can buy much cheaper elsewhere UPDATE 13/11/23 if you complain about their product they still try to contact you by email offering a refund & a free gift so that you take your review down. Just had a call from the US asking for my bank details- do they think that I’m stupid? Scam company & disgusting service! Yet another number blocked! 17/11/23 and after being promised never to be contacted again - another call from an 0203 number- they are now being reported to the ICO! Avoid like the plague!

What a treat A great company to deal with, fabulous quality product and would make a super gift as arrives in lovely packaging.. I will be using these daily - I use them with Ayurvidic face oils & am sure that my wrinkles & under eye puffiness (I’m 59 & live an outdoors life in southern spain so have quite a few wrinkles) have reduces.. using them is also a lovely experience, & very relaxing & revitalising - I’m very happy with my purchase..