Excellent service. I fairly recently ordered some perfume which arrived very promptly, with all packaging in tact as so with the content. I had no Customs charges added for which I was more than pleased. From start to finish I have no complaints and can recommend this company and would use again.

Don’t get fleeced buy from these!!!! Great quick service. All genuine although unexpected that product was shipped from outside U.K. But arrived quicker than my U.K. order for similar products. All packaged correctly and sealed in branded packaging at a price point far lower than our Rip-Off chain stores charge (online that is). Cannot recommend enough for savvy shoppers that don’t like to be fleeced and simply pay more for no good reason. I will never buy another aftershave from so called trusted U.K. retailers again when you can save 40% from Sobelia.

0 star No product after 1 month and customer service awful. If you would like your product delivered on time if at all do not use this website, use a real fragrance supplier.

Complete refund even though not their fault. I ordered some perfume for my wife before Christmas which unfortunately didn't arrive in time. I contacted Sobelia to find out where it was and was told it had been held up due to the UK leaving the EU, all completely believable. A little While later Sobelia contacted me to say they could not say how long it would be for me to get my order and offered me a full refund if i wasn't prepared to wait. I received this refund pretty much as soon as i replied to say i would like a refund. Sometimes its not just how good a company is in delivering but how good they are when they don't deliver. I will use them in the future.

Problem put right. Good communication when I asked a question, easy ordering and prompt delivery, well packaged. Very pleased with actual process. However, the perfume I ordered - Climat eau de toilette by Lancome, smelled very differently from the original. I don't know if the composition has changed over the years, but this had an underlying chemical smell and the colour was bright yellow whereas the original used to be colourless. I am very disappointed at the waste of money as I cannot wear this and would not give to anyone else. All the packaging looked genuine, but the smell was unrecognisable. Sobelia sent me a prepaid label to return the item and refunded me in full, no quibble.