The transaction with discounted product… The transaction with discounted product has been cancelled without any reason given. It's not a way to build a brand. The one star is just for giving back the money. Farewell!

Good value product, but not great packaging. Good value product, but dispatched in just a padded enveloped. As a result the outer box packaging arrived damaged which is not ideal when buying perfume as a gift.

Excellent customer service I ordered a 120ml bottle and instead got a 100ml bottle. Sobelia understood this was their mistake and refunded me the difference within the next day. I know you may think this is a bad thing in getting orders incorrect but it’s refreshing to find a company that replies to your concerns and does the right thing. Mistakes happen but to be rectified with such speed is a plus. Thank you.

Happy happy It was the only place they still had my favorite perfume, so decided to take the risk, and I'm so happy I did After ordering I quickly got a massage from delivery company PostNord about having received message about future order. After 14 days the perfume was delivered, just as the site promised! Thank you 🤩

Thrilled! Great price, extremely speedy delivery (considering that my parcel was coming from the USA, which I did not know), and really prompt and informative customer service. The product is, of course, genuine, and I could not be happier. I would definitely order from them again.