I received an item that wasn't the same… I received an item that wasn't the same as advertised. Please check your items thoroughly, take pictures of the item you ordered (to compare with what you get) keep your tags, any wrapping and box it came in. Although customer service was quick with resolution, their items are not inexpensive and the consumer should get what they ordered, it’s an inconvenience. I will not order here again.

Thank you VeriShop! I can’t say enough good things about Verishop! I was able to purchase a designer dress I could only find at Saks (higher priced) at a reasonable price. It arrived quickly in a secured box. The dress fit perfectly so no need to return but it was comforting to know a return was easy and available if needed. I’ve been sharing Verishop with all my friends!

Terrible customer service Terrible customer service. Hid their no return policy for sale items and pushed hard to sell certain items on a mobile website. Customer service dragged their feel for 2 weeks and didn't offer any resolution except "sorry". I even offered to pay my own return shipping. Triple check their terms as it's a sneaky brand I certainly will not recommend them to others.

Perfect Dress, Wonderful Help, and Super Packaging I ordered my mother-of-the-bride dress from Verishop. I couldn't believe how quickly I received my dress. Also, the packaging of the dress was incredible! The box was taped up so well, including messages on the shipping tape that stated not to accept the package if the tape was broken! Inside of the box, the dress was securely inside of an enclosed plastic bag and on a hanger. Verishop had a great selection of dresses, too! I received wonderful help from the online chat. I was very unsure of the size to order. I looked at the size guide/chart, but truly had never ordered anything in the size that was suggested. After chatting with the Verishop helper, I took their advice and ordered a dress - and it fit perfectly! I am sure that I will use Verishop again!!

I give Verishop NEGATIVE stars I give Verishop NEGATIVE stars - they are TERRIBLE and should be called Verish#tty. After having no information about when my item was going to arrive, then triple confirming (email, phone, text) that a $400 dress would arrive in plenty of time for the event I am attending, I got a cancellation email - 4 hours after an email that said it was on its way. No explanation. Nothing. I called to let them know what a lurch they left me in, because I have no time to find something else 2 days before the event, and they just said... "oh, well it must be an inventory issue on the brand's end." DON'T BE FOOLED. They are terrible.