customer
GBSo far so good So far so good , jus wished they kept more of the scents I use on hand so I can get my order sooner lol , but besides that it's been great
OKC
GBThe only reason I give a 4 star rating… The only reason I give a 4 star rating is cause I feel like the bottle size on the custom side should be bigger, or the price should be tweaked a little bit more. Its hard to make profit with a company trying to sale the product over keep for self. But other than that no complaints I think its cool to make my own fragrance and people love it when they smell it.
Claudia Lambert
GBMyCustomScent sells FAKE Guerlain Received their $49.99 Guerlain Tonka Imperial 10ml decant today. Compared side by side with the real sample from Guerlain, their decant is unmistakably FAKE; observed from the opening to the dry-down, so this is not a rush to judgement. I'm a perfume collector & familiar with Guerlain fragrances for 20yrs. I know my stuff. They do have an unfair, "self-protecting" policy in place to release them from any accountability. >> Non-refundable if an item is opened/used, as in...you're screwed if using their item to find out later it's a fake. Also, to get a refund, a 20% restocking fee + the return-shipping cost, are also on you. I recommend that, if you run into this same problem with them, another alternative be escalating the dispute for a refund directly with their payment processors (Amazon Pay, Sezzle, Visa/Master, etc). [** See UPDATE below.] UPDATE (March 11, 2024): MyCustomScent's CEO reached out to resolve misunderstandings/disputes and make things right. They immediately issued a FULL refund, accompanied with a return-shipping label for me to send back the item. I was satisfied that their actions to correct the matter came through promptly, so I withdrew the dispute filed with Amazon Pay accordingly.
Laura
GBI chose to create my own scent I chose to create my own scent so I chose what elements I wanted in the perfume and the gender and they did the rest! I received a nice glass spray bottle with the perfume inside and I absolutely loved the smell. I actually tried my hand at two different perfumes but I preferred the first one I created over the second.
AN
GBI got sent a sample of Amore Caffe from… I got sent a sample of Amore Caffe from Mancera and it didn’t smell like the original bottle. But I won’t lie, it smelled really good. I could see my self layering it with the original. I do want to know what I got sent, because although it wasn’t amore caffe, it smelled great.