My Custom Scent

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3.90
Based on 20 Reviews

5

60.00%

4

10.00%

3

5.00%

2

10.00%

1

15.00%
About My Custom Scent

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Claudia Lambert
GB

MyCustomScent sells FAKE Guerlain Received their $49.99 Guerlain Tonka Imperial 10ml decant today. Compared side by side with the real sample from Guerlain, their decant is unmistakably FAKE; observed from the opening to the dry-down, so this is not a rush to judgement. I'm a perfume collector & familiar with Guerlain fragrances for 20yrs. I know my stuff. They do have an unfair, "self-protecting" policy in place to release them from any accountability. >> Non-refundable if an item is opened/used, as in...you're screwed if using their item to find out later it's a fake. Also, to get a refund, a 20% restocking fee + the return-shipping cost, are also on you. I recommend that, if you run into this same problem with them, another alternative be escalating the dispute for a refund directly with their payment processors (Amazon Pay, Sezzle, Visa/Master, etc). [** See UPDATE below.] UPDATE (March 11, 2024): MyCustomScent's CEO reached out to resolve misunderstandings/disputes and make things right. They immediately issued a FULL refund, accompanied with a return-shipping label for me to send back the item. I was satisfied that their actions to correct the matter came through promptly, so I withdrew the dispute filed with Amazon Pay accordingly.

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James
GB

Perfect Scent I'd been waiting to try Ganymede and I was more impressed that I thought I would be. It's such a unique scent that's fresh and inviting. Nothing in my almost 200 collection smells like it! I've already received around 5 compliments and purchased a full bottle!

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Taylor T
GB

Petals for the Win I really enjoyed the questionnaire! When I was done with them, they matched me with exactly what I was looking for. It pleased me to know that they gave options to try out scents before fully committing. It will be interesting trying out the petals, but nonetheless I am excited! I have been looking for a new signature scent and I hope I strike gold!

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customer
GB

So far so good So far so good , jus wished they kept more of the scents I use on hand so I can get my order sooner lol , but besides that it's been great

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AN
GB

I got sent a sample of Amore Caffe from… I got sent a sample of Amore Caffe from Mancera and it didn’t smell like the original bottle. But I won’t lie, it smelled really good. I could see my self layering it with the original. I do want to know what I got sent, because although it wasn’t amore caffe, it smelled great.

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