Awesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3

System issues cause bad items sent Twice they have failed to send me the notification to pick my items so I’ve been sent what’s left. To make up for it I get to pick 3 more items from what’s leftover after that…very disappointing.

Subscribe to FFF This is my second 5 star review. I honestly don’t know how they find the most amazing selection of top notch products from milk frothers to placemats to lip gloss to ear muffs ALL amazingly high quality 6 products for $60 per quarter or less if you are an annual subscriber. Apparently and UNSURPRISINGLY FFF has over a million subscribers. And in spite of inflation they STILL do NOT sacrifice quality and deliver the best. I anticipate the change of seasons when the FFF spoilers start rolling out. Bravo to Katie and Tasha and everyone who brighten our lives.

My box never arrived and I was shipped… My box never arrived and I was shipped a new one, but with new items because the ones I ordered are no longer available. Super sad that I am not getting what I originally asked for. Please research FEDEX.

Unclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing