Disappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.

Unclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing

FFF may have the best customer service… FFF may have the best customer service of all time. I was pretty bummed when my order came damaged but their customer care team quickly refunded my damaged items. Filing a claim was quick and easy. I just had to take a picture or video of my damaged item(s) and they refunded them almost immediately. Yes it stinks that my candles were unusable BUT having an experience like this with their customer service definitely made me a customer for life. They take care of their customers even after the sale and not everyone can say that elsewhere.

Love Fab Fit FunBeen a customer for a while and this… Been a customer for a while and this was the first time I had an issue but it was resolved so quickly and they promised to get a new item out to me as fast as possible. Received a damaged item. Problem was solved, I haven’t received it yet but I’m confident it will arrive soon.

My box never arrived and I was shipped… My box never arrived and I was shipped a new one, but with new items because the ones I ordered are no longer available. Super sad that I am not getting what I originally asked for. Please research FEDEX.