Disappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.

Customer service rep Leo Rocks! I received my spring FabFitFun add on boxes and the Swell bowl came absent the lid, interior shelf x the stainless steel salad dressing box. Right away I contacted FabFitFun and immediately Leo responded informing he had already sent out replacement. I went from disappointment to very happy how fast Leo rectified the problem.

FFF may have the best customer service… FFF may have the best customer service of all time. I was pretty bummed when my order came damaged but their customer care team quickly refunded my damaged items. Filing a claim was quick and easy. I just had to take a picture or video of my damaged item(s) and they refunded them almost immediately. Yes it stinks that my candles were unusable BUT having an experience like this with their customer service definitely made me a customer for life. They take care of their customers even after the sale and not everyone can say that elsewhere.

Somehow my email was not entered into… Somehow my email was not entered into the new website and my annual box was sent without me getting to customize. She explained policies, reported it and had it fixed. Also allowed me to customize my box. Appreciated it as I’ve been a member since 2018.

Fab Fit Fun is such a cool way to try… Fab Fit Fun is such a cool way to try different house wares, health and beauty products and subscribe to those you want to have delivered seasonally. Their customer service is top notch if you ever have an issue and I always look forward to my delivery! They go above and beyond to ensure a top notch experience for their customers and it has made me a loyal subscriber!