The most famous product in a saturated market for a reason Customer service here is always great. They go above and beyond for their customers, even when the customer has made mistakes (guilty). I have been a customer for years and can’t see myself leaving anytime soon.

Not really happy Not really happy, I decided to try out the fabfitfun box this spring and go the vera Bradley box with it. And it was suppose to be 100$ of vera Bradley and all I got was a lousey vera Bradley notebook. They definitely didn't help me want to keep my subscription cause after this I'm definitely deleting my subscription. Idk why I even bothered giving into all the hype. And what they sent me in replacement of the vera Bradley stuff was stuff I don't and won't use its just rediclous and I feel like I wasted my money :-(

My box never arrived and I was shipped… My box never arrived and I was shipped a new one, but with new items because the ones I ordered are no longer available. Super sad that I am not getting what I originally asked for. Please research FEDEX.

I signed up for an annual membership… I signed up for an annual membership and received the spring box when I signed up. I barely missed the window for annual members for the summer box since the email notification went to my spam. When I reached out just 7 hours after the window closed the representative basically said, they send an email and post on their website, social media accounts and their calendar the customization timeline, check your spam folder for it. I don’t use social media, the message did go to spam and I don’t check their site regularly. It left me out of luck. From looking online at sneak peeks of the box I’m not too thrilled at what might be in a box I didn’t pick. Cocktail shakers, bottle stoppers, other things like that would be disappointing since I have been having a sober home for quite a bit. Other things like skin care, self tanner, etc only works for some. While I liked the idea of a fun box of things I might normally try…this just isn’t it. The retail value on items is high for what the items are.

Customer service rep Leo Rocks! I received my spring FabFitFun add on boxes and the Swell bowl came absent the lid, interior shelf x the stainless steel salad dressing box. Right away I contacted FabFitFun and immediately Leo responded informing he had already sent out replacement. I went from disappointment to very happy how fast Leo rectified the problem.