Evonne Hicks
GBI love being a part of the Fabfitfun… I love being a part of the Fabfitfun experience. It's like a present to myself every time I receive a box. Thanks to you all.
carol jarvie
CAHave had three negative incidents with… Have had three negative incidents with the company. Your staff is great to help resolve the issue on the phone, but still not resolved regarding the company. It's too easy to throw 10 dollars at the problem and think that it's going to make the customer satisfied with their experience. Have cancelled my membership due to ongoing dissatisfaction with the company.
Katherine Libroia
GBAMAZING!! … Thank you for offering a textting customer service line, wish more companies did it! All of your staff were incredibly helpful, polite & patient with me as I am technology challenged. Corrected my problem and refunded me within a day and I was able to grab all my favorite items with my swap for credit! Thank you all so much!!!
Lydia Choi
GBAwesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3
Melissa
GBDisappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.