Lydia Choi
GBAwesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3
Carmie
CAI missed the customization window for… I missed the customization window for the Spring 2024 box as I was out of access for a period of time. I reached out to FFF customer service to ask if there was anything they could do. Nette reached out to me and provided the opportunity to customize my selections, outside the window. Nette was quick to respond and offered suggestions and solutions. There were a couple of items I would have selected but they were sold out so I chose other options and am very satisfied with the outcome.
Melissa
GBDisappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.
Kayla Brannan
GBFFF may have the best customer service… FFF may have the best customer service of all time. I was pretty bummed when my order came damaged but their customer care team quickly refunded my damaged items. Filing a claim was quick and easy. I just had to take a picture or video of my damaged item(s) and they refunded them almost immediately. Yes it stinks that my candles were unusable BUT having an experience like this with their customer service definitely made me a customer for life. They take care of their customers even after the sale and not everyone can say that elsewhere.
Anita Frederick
GBFab Fit Fun is such a cool way to try… Fab Fit Fun is such a cool way to try different house wares, health and beauty products and subscribe to those you want to have delivered seasonally. Their customer service is top notch if you ever have an issue and I always look forward to my delivery! They go above and beyond to ensure a top notch experience for their customers and it has made me a loyal subscriber!