Not really happy Not really happy, I decided to try out the fabfitfun box this spring and go the vera Bradley box with it. And it was suppose to be 100$ of vera Bradley and all I got was a lousey vera Bradley notebook. They definitely didn't help me want to keep my subscription cause after this I'm definitely deleting my subscription. Idk why I even bothered giving into all the hype. And what they sent me in replacement of the vera Bradley stuff was stuff I don't and won't use its just rediclous and I feel like I wasted my money :-(

System issues cause bad items sent Twice they have failed to send me the notification to pick my items so I’ve been sent what’s left. To make up for it I get to pick 3 more items from what’s leftover after that…very disappointing.

Disappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.

Awesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3

The most famous product in a saturated market for a reason Customer service here is always great. They go above and beyond for their customers, even when the customer has made mistakes (guilty). I have been a customer for years and can’t see myself leaving anytime soon.