Have had three negative incidents with… Have had three negative incidents with the company. Your staff is great to help resolve the issue on the phone, but still not resolved regarding the company. It's too easy to throw 10 dollars at the problem and think that it's going to make the customer satisfied with their experience. Have cancelled my membership due to ongoing dissatisfaction with the company.

System issues cause bad items sent Twice they have failed to send me the notification to pick my items so I’ve been sent what’s left. To make up for it I get to pick 3 more items from what’s leftover after that…very disappointing.

Subscribe to FFF This is my second 5 star review. I honestly don’t know how they find the most amazing selection of top notch products from milk frothers to placemats to lip gloss to ear muffs ALL amazingly high quality 6 products for $60 per quarter or less if you are an annual subscriber. Apparently and UNSURPRISINGLY FFF has over a million subscribers. And in spite of inflation they STILL do NOT sacrifice quality and deliver the best. I anticipate the change of seasons when the FFF spoilers start rolling out. Bravo to Katie and Tasha and everyone who brighten our lives.

AMAZING!! … Thank you for offering a textting customer service line, wish more companies did it! All of your staff were incredibly helpful, polite & patient with me as I am technology challenged. Corrected my problem and refunded me within a day and I was able to grab all my favorite items with my swap for credit! Thank you all so much!!!

I missed the customization window for… I missed the customization window for the Spring 2024 box as I was out of access for a period of time. I reached out to FFF customer service to ask if there was anything they could do. Nette reached out to me and provided the opportunity to customize my selections, outside the window. Nette was quick to respond and offered suggestions and solutions. There were a couple of items I would have selected but they were sold out so I chose other options and am very satisfied with the outcome.