Laura Donahue
GBSomehow my email was not entered into… Somehow my email was not entered into the new website and my annual box was sent without me getting to customize. She explained policies, reported it and had it fixed. Also allowed me to customize my box. Appreciated it as I’ve been a member since 2018.
Emily Elliott
GBThe most famous product in a saturated market for a reason Customer service here is always great. They go above and beyond for their customers, even when the customer has made mistakes (guilty). I have been a customer for years and can’t see myself leaving anytime soon.
carol jarvie
CAHave had three negative incidents with… Have had three negative incidents with the company. Your staff is great to help resolve the issue on the phone, but still not resolved regarding the company. It's too easy to throw 10 dollars at the problem and think that it's going to make the customer satisfied with their experience. Have cancelled my membership due to ongoing dissatisfaction with the company.
Anita Frederick
GBFab Fit Fun is such a cool way to try… Fab Fit Fun is such a cool way to try different house wares, health and beauty products and subscribe to those you want to have delivered seasonally. Their customer service is top notch if you ever have an issue and I always look forward to my delivery! They go above and beyond to ensure a top notch experience for their customers and it has made me a loyal subscriber!
Karin Burrow
GBSystem issues cause bad items sent Twice they have failed to send me the notification to pick my items so I’ve been sent what’s left. To make up for it I get to pick 3 more items from what’s leftover after that…very disappointing.