Not really happy Not really happy, I decided to try out the fabfitfun box this spring and go the vera Bradley box with it. And it was suppose to be 100$ of vera Bradley and all I got was a lousey vera Bradley notebook. They definitely didn't help me want to keep my subscription cause after this I'm definitely deleting my subscription. Idk why I even bothered giving into all the hype. And what they sent me in replacement of the vera Bradley stuff was stuff I don't and won't use its just rediclous and I feel like I wasted my money :-(

System issues cause bad items sent Twice they have failed to send me the notification to pick my items so I’ve been sent what’s left. To make up for it I get to pick 3 more items from what’s leftover after that…very disappointing.

Unclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing

I just recieved my spring box and to… I just recieved my spring box and to say it was disappointing is an understatement! I chose my 4 choices and received a shampoo and conditioner and that was it!! I looked forward to seeing what new products would be included and was shocked! I’ll be cancelling. I was thinking of ordering for daughter in laws for Christmas/birthday but am glad I didn’t:(

I missed the customization window for… I missed the customization window for the Spring 2024 box as I was out of access for a period of time. I reached out to FFF customer service to ask if there was anything they could do. Nette reached out to me and provided the opportunity to customize my selections, outside the window. Nette was quick to respond and offered suggestions and solutions. There were a couple of items I would have selected but they were sold out so I chose other options and am very satisfied with the outcome.