Unclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing

Love Fab Fit FunBeen a customer for a while and this… Been a customer for a while and this was the first time I had an issue but it was resolved so quickly and they promised to get a new item out to me as fast as possible. Received a damaged item. Problem was solved, I haven’t received it yet but I’m confident it will arrive soon.

Disappointed The extra things I ordered didn’t come in. Every box so far I have been disappointed with and I felt I needed to cancel. Although I didn’t want to, I just was tired of having to send emails telling how disappointed I was . I really looked forward to getting my box and the extra things I ordered. I’m not sure how you can do better unless you make sure you have enough for everybody.

Awesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3

My box never arrived and I was shipped… My box never arrived and I was shipped a new one, but with new items because the ones I ordered are no longer available. Super sad that I am not getting what I originally asked for. Please research FEDEX.