Awesome customer service!! Awesome customer service!!! I texted using the app and a solution was provided in minutes! I received a damaged product, and the item was credited immediately! Thank you for your dedication to your customers, FFF! <3

The most famous product in a saturated market for a reason Customer service here is always great. They go above and beyond for their customers, even when the customer has made mistakes (guilty). I have been a customer for years and can’t see myself leaving anytime soon.

Unclear Wording On my last add-on order I saw 7 additional choices charges ($97). Because of the wording I didn’t recognize these charges as the cost of the mystery boxes on the spring box. I cancelled the 7 additional choices. If the agent had informed me that additional choices were mystery boxes I would’ve kept the charges! Disappointing

Love Fab Fit FunBeen a customer for a while and this… Been a customer for a while and this was the first time I had an issue but it was resolved so quickly and they promised to get a new item out to me as fast as possible. Received a damaged item. Problem was solved, I haven’t received it yet but I’m confident it will arrive soon.

FFF may have the best customer service… FFF may have the best customer service of all time. I was pretty bummed when my order came damaged but their customer care team quickly refunded my damaged items. Filing a claim was quick and easy. I just had to take a picture or video of my damaged item(s) and they refunded them almost immediately. Yes it stinks that my candles were unusable BUT having an experience like this with their customer service definitely made me a customer for life. They take care of their customers even after the sale and not everyone can say that elsewhere.