Best customer service! I’ve been using Rossi since the pandemic started and so glad I picked them. Their shipping has always been quick and accurate. Their customer service is above 5 stars for sure. Anytime you reach out to them for anything, their response is almost immediate. This type of customer service is very rare these days. This alone will keep me coming back!

I use Rossi nail gel base and top coat I use Rossi nail gel base and top coat. I fortunately I received one has issues. But after contacting customer service, they responded so fast and the issue was solved in 2hours. They shipped me the replacement in next day. They have wonderful customer service representatives. I can not wait try more products from Rossi!!

Very very disappointed Very very disappointed. Wish I would have read reviews BEFORE placing an order. However, I would have never dreamed to check reviews for Rossi. I had a wonderful experience using their dip liquids about 2 years ago and never gave it a second thought to order from them again. After waiting a couple of weeks of not receiving an email with a shipping date and tracking number, I emailed the company. Impressed with a response within 24 hours I quickly learned my order was coming from China. I thought they were USA made? I see a couple others have been duped as well. Learned my lesson.

I order march 5th it says 72 hours… I order march 5th it says 72 hours maximum to ship . Its almost 17th and still says order place. I paid with afterpay i submitted a dispute . Costumer service dpnt answer my emails and dont answer the dispute either. Ive been told their costumer service is really bad. Well i confirm that. Stay away for this company they are not serious.

Will never purchase again I purchased two items thinking from Australia . Taken weeks to get and I'm sent the wrong colours . According to Rossi customer service through emails with a person with very bad broken English informing they are the right ones . They are dull, not glittery and couldn't look any diffrent to the colours I have purchased .