Rick Peake
GBVery poor customer service. Refused to refund my money after charging me for a second year of their garbage program! Very poor customer service! Program is a waste of time and money! Just a bunch of written instructions to read and attempt to follow. No videos or demonstrations of techniques. A year and a half ago I had a new dog with separation anxiety issues. I thought this program would help. They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following. Keep repeating daily till it works. Seriously?? I wasn't expecting instant results, I know training takes time, so I went ahead and got the 1 year plan to save money. It was a waste, but I figured lesson learned. A year later a $119 charge hits my bank account with no warning. I immediately called Wiglo, who refused to refund my money. I had the charge reversed by Shazam as fraud, but Wiglo had the audacity to fight it and get the charge reinstated. I reached out to them again by email (they don't have a phone number to talk to a live person) . They are ignoring me now. I just want my money back!!
Lorrie
GBEasy to follow programs, big difference! Easy to follow training program you can complete at your own pace. The lessons are easily digestible, small amounts of information delivered at a time and they build upon previous lessons. We would review a lesson each morning and apply the trainings throughout the day. Some days we repeated trainings from the previous day if our beagle didn't seem to grasp the concept. After just a week of focused training we noticed our dog was much more responsive to our cues and calmer on walks! Love how simple the programs were to follow!!
Ashlyn Rose
GBBest Socialization Check List They have a huge socialization checklist of things to do with a new puppy that I LOVE!! It breaks it down simply with reasoning behind each thing. Also started the crate training one which is the course that convinced me to try Wiglo. It's been a week and although he's still anxious in the crate when we are not in the room, he can now sleep in it all night!!
Sarah Hinson
GBUnimpressed Program moves too slow & doesn’t allow for you to go at your own pace if you need to. It locks you out of subsequent steps until a future date. I’ve had a much better experience with the free app Pupford. Very disappointed with this one.
Jennifer Franzen
GBThis is a great site This is a great site. You can train at your own pace. The training didnt fit my needs. The response from the team is excellent I am not sure how they respond so fast. They actually work with you as an individual. They are making more advanced trainings so I will keep them in mind in the future. Honest company.