Wiglo

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3.40
Based on 20 Reviews

5

50.00%

4

5.00%

3

5.00%

2

15.00%

1

25.00%
About Wiglo

Follow day-to-day training programs online & solve your dog’s behavioral issues. Whether it’s post-lockdown separation anxiety, pulling a leash, reactivity, or other common behavioral issues – we’ve got your back. Get help from professional trainers; Science-based training, 100% positive; Save money compared to in-person training.

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Lucky Little Aussies LLC
GB

⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️ As a pet breeder and pet owner we enjoy Wiglo’s methods. They really break it down for families keeping it simple enough out 9 year old can participate. We, also appreciate that they encourage people by offering small incentives to help with follow through. We are Thrilled to have found them and to be able to get all of our Lucky Little Aussie pups & their families off to the Best start with Wiglo 🥰 Join our puppy families and Start Training in Bite Size Pieces & See the Tiny Victories Each Day 🥰 💥 Plus, they offer a 14 Day Satisfaction Guarantee! Any question or concern of mine or a puppy family has been handled promptly and with so much kindness. 💯 on Customer Service alone! ** I have NOT been financially or otherwise compensated for this review. It is an Honest Review of my experience with Wiglo and why I use their services 🥰 **

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Kelli
GB

I saw significant progress with my dog I saw significant progress with my dog, within weeks of starting the program. We are down to just walking behavior now. The staff were very knowledgeable and helpful I would highly recommend this product.

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Rick Peake
GB

Very poor customer service. Refused to refund my money after charging me for a second year of their garbage program! Very poor customer service! Program is a waste of time and money! Just a bunch of written instructions to read and attempt to follow. No videos or demonstrations of techniques. A year and a half ago I had a new dog with separation anxiety issues. I thought this program would help. They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following. Keep repeating daily till it works. Seriously?? I wasn't expecting instant results, I know training takes time, so I went ahead and got the 1 year plan to save money. It was a waste, but I figured lesson learned. A year later a $119 charge hits my bank account with no warning. I immediately called Wiglo, who refused to refund my money. I had the charge reversed by Shazam as fraud, but Wiglo had the audacity to fight it and get the charge reinstated. I reached out to them again by email (they don't have a phone number to talk to a live person) . They are ignoring me now. I just want my money back!!

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Ben
GB

Terrible Customer Service, Possible Scam We purchased the one year program, but then had no further use for it. One year afterwards, we were hit with the automatic 1 year charge of $119.88. Went to their website to ask for a refund and cancel subscription, Wiglo said we did not have a user name and there was no account with our email. So couldn't even cancel. There is no phone number for these people, so they were emailed. They canceled the subscription, but completely ignored any attempt to discuss a refund. We don't have the dogs, and I requested a refund the exact same day the charge went through - clearly with in the 14 days as stated on their website. After two days of being ignored, I am writing this review in order to get attention and get a refund, as it seems to have worked for other reviews here. Be very careful with this company, they are more than willing to collect money once people no longer want their service - which is very poor customer service at best and kind of scammy at worst. Again - Wiglo - please reach out! Edit - Once this review was written, the refund was offered within one hour. No communication was received prior to review. Upgrading to three stars due to my issue being resolved.

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Sarah Hinson
GB

Unimpressed Program moves too slow & doesn’t allow for you to go at your own pace if you need to. It locks you out of subsequent steps until a future date. I’ve had a much better experience with the free app Pupford. Very disappointed with this one.

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