Very poor customer service. Refused to refund my money after charging me for a second year of their garbage program! Very poor customer service! Program is a waste of time and money! Just a bunch of written instructions to read and attempt to follow. No videos or demonstrations of techniques. A year and a half ago I had a new dog with separation anxiety issues. I thought this program would help. They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following. Keep repeating daily till it works. Seriously?? I wasn't expecting instant results, I know training takes time, so I went ahead and got the 1 year plan to save money. It was a waste, but I figured lesson learned. A year later a $119 charge hits my bank account with no warning. I immediately called Wiglo, who refused to refund my money. I had the charge reversed by Shazam as fraud, but Wiglo had the audacity to fight it and get the charge reinstated. I reached out to them again by email (they don't have a phone number to talk to a live person) . They are ignoring me now. I just want my money back!!

Discriminated me for disability I have… Discriminated me for disability I have that causes me to have reading issues, difficulties understanding lengthy explanations in text. They do not let previews. Thought there were videos with it. Don't want to refund me and ignored me when I explained it was difficult for me to understand and use. Lack of accessibility. I felt discriminated when I was told no refund and I explained in my second email why and did not get any answer for 15 days. If you have replied sooner I would not have felt discriminated. You now refunded me after posting this review.

Beware I never ordered this service. Not only did they charge me they won’t issue a refund. Beware of this company.

I saw significant progress with my dog I saw significant progress with my dog, within weeks of starting the program. We are down to just walking behavior now. The staff were very knowledgeable and helpful I would highly recommend this product.

Best Socialization Check List They have a huge socialization checklist of things to do with a new puppy that I LOVE!! It breaks it down simply with reasoning behind each thing. Also started the crate training one which is the course that convinced me to try Wiglo. It's been a week and although he's still anxious in the crate when we are not in the room, he can now sleep in it all night!!