awfully!! awfully!!! I made my order more than one maunth ago after that I got one email from them about they don't have one product in stock, asked me what I would like to get full refund or only for one product which is out of their stock, I said that I am waiting for one perfume and they can refund me for second perfume. After that I didn't get my perfume, it's still not shipped and I didn't get refund! They are keeping ignore all my emails. Just stolen my money. Please avoid this store!

I’ve been reaching out to you for weeks… I’ve been reaching out to you for weeks regarding the whereabouts of my order I’ve emailed and even personally texted yalls instagram page with still no response no resolution or help !! My name is Christopher Cortez (order number #100229024)

I try to make an order during a week… I try to make an order during a week via paypal but each time it does not go through because of technical problems. I have written to customer service regarding this problem about 4-5 times but no reply i got. Very bad service!

I don't have a single complaint as fast… I don't have a single complaint as fast as the cologne that I purchased goes. And when I finally did receive my order it was packaged properly 5 stars no doubt . Now the shipping time much different I tend to avoid companies that ship with DHL . I have had problems with there slow very slow service I don't know what it is but they have taken much longer than UPS or FED EX when receiving orders shipped through them . Next order I will avoid using them.

The perfumes are authentic The perfumes are authentic, fresh and are priced well. I also like the selection of some hard to find fragrances offered. I've had an overall good experience with Fragranceshop and will continue to purchase from their online boutique.