Fake tracking number Initially, I was sent a tracking number that said my order was delivered. However, I did not receive any package. I know because every other company I placed an order with delivered the products with ZERO problems. I sent the company an email and after 3 whole days they finally replied back. This is the ONLY way to communicate. They said to file a loss claim and wait 10 days. I wait 15 days and finally hear them say "USPS says it was delivered" lies!

SO happy I found this site! I ordered on 2/26 - it's 3/5 and my order arrived today. I placed a relatively small order, not huge, but let me tell you- I have already placed a 2nd order! I was SO pleased with this company! And SO excited to get this perfume!! NOW, let's hope order 2 goes as well as the first! I'm incredibly pleased!!

Great experience with online company My hesitation to make an online purchase was rewarded with a GREAT experience. The packaging was very secure and well protected from breakage. Tracking the shipment gave much ease . FragranceShop.com is a great company.

Horrible customer service Purchase online waiting for two weeks… Purchase online waiting for you over two weeks is no way in the world You can contact this company. I sent them multiple emails through customer service never reached back never received a call back never received email back nothing. You cannot reach them by phone. They have a fake numbers nobody answer no voicemail this company is horrible. I’m going to cancel my order and dispute the charge on my credit card, can’t find out any information on shipping status of the order or any other information anything Stay away save yourself the time in the aggravation.

I normally make onlin purchas I normally make onlin purchas, and fragranceshop.com is almos good. I didn't have any issues, and my order waz processed promptly. I did not find anyhting tooom impressive, but they did marvell with custmer service. They answerd promptly o all queries. The Expierenec was simply ordinary, not bad not good. I needed some help once, and they got back to me quite quickly. Spellling mistake intended. Overall, nothig bad or unforseen happened and the experince was, ordinary.