Magy
GBWaste of time Item was shipped 4 days after receiving cleared payment. It's been two weeks now, but there is no trace of my order. Tracking number is not valid. Email confirmation is from OZ cosmetics (UK), but looks like they are shipping from China. Will never try again.
Rena
AUReceived a bonus gift! I recently bought Estée Lauder Pleasure perfume from OZ Cosmetics and received the parcel within 3 days. Very fast delivery! The packaging was great and the box was wrapped carefully with foam. Even better, I also got a small Calvin Klein sample size perfume. Absolutely love both perfume! Couldn't be happier!
Jack Yeeter
CHDon't order from this company Don't order from this company. I ordered a retinol 4 weeks ago, and it has yet to arrive. It took weeks, just to leave the post office in the country it was sent from, and has been sitting in customs in my country for a week now. Still no delivery. Customer service with this company is mediocre to poor, and there is no contact telephone number to speak with a live customer service representative.
shikydaniaz
MXLong waits to recieve your product. In my experience, Oz cosmetics is terrible. They have several domains like .mx to make you think its a mexican page or .us to make you think it is an American one and the reality is that their products are shipped via Singapore and Hong Kong through their local post service which is terrible. I bought an eye cream in January the 10th. Today it's march 1st and still no news from my product and they just keep answering that their shipments are late because of covid. Yes, I understand a week late. Maybe two. But we are talking about months. They are a damn joke. .......................................... I received a mail from oz cosmetics asking me to delete or modify my review. I will modify it only to clarify that I did receive my product 2 days ago... That's two months after my purchase. It was in good conditions, and well packed, but I am still upset about the long delay. They should use more efficient mail carriers like ups or fedex to avoid this problems.
Bryant Raymond
CAI visited Oz Cosmetics and found it to… I visited Oz Cosmetics and found it to be almost good. There were some product options, but not too many. The website was ok, but it could be better. The customer service was not bad, but it could be improved. I didn't really have any problems, but it wasn't the best experience. Overall, it was almost good.