Great experience! The packaging of my order was lovely, and it was shipped in a timely fashion. The seller included a kind thank you note. Overall a very favorable experience, and I would order from them again!

Received a pen with a wrong color The gel pens I ordered arrived well-packed. However, one of the pens I received was the wrong color, and while I did reach out to HWE customer service, I have yet to hear back. Some of the ink levels were also a bit less than I was expecting of brand new pens.

I have been using the cute Brookfield… I have been using the cute Brookfield notes for a few years and have a box in two locations in my home. The shop where I had previously purchased them no longer carries them, so I was happy to see I could get them on line.

Beautiful Original Crown Mill… Beautiful Original Crown Mill correspondence cards which are not easy to find in my area. Box wrapped in old-fashioned brown paper and string and a sweet. How lovely and charming this is. The service is fast and always perfect. They show the greatest care for their customers and it shows in how they conduct their business.

HWE Fan Club Member I live in Texas and stumbled upon HWE several years ago when looking for one of my favorite notebooks (#papersnob). I have been ordering from them ever since and I am constantly amazed by their customer service and the care that goes into shipping each order. I am a member of their monthly box subscription and absolutely love all of the goodies I receive. This shop is one of my absolute favorites for gifts! Love everything about HWE!!