Excelente service and product Excelente service and product

The chair is a little short but most of… The chair is a little short but most of all it smells chemically and the odor gives me headaches

The company is fine The company is fine. Purchased a smartdesk core. Packaging is fine I guess. Assembly is ridiculous. IKEA is easier. Quality is average to poor. That's my gripe. For what I paid it should have been at least similar quality to IKEA. I wish I bought an IKEA desk but they didn't have a smaller option.

Don't buy this chair The quality of chair is not worth 450 bucks. And the sitting cousion is very uncomfortable as reviewed by other clients, The chair may only for bigger size of people not for people under 170cm. It didn't have enough lower back suport for me. Last, I was misleading my advertisement it is 15 days satisfaction garantee. But when I return, it said discount product didnt qualify for a return. Now it was a trash in my house.

I've written a few positive reviews… I've written a few positive reviews about this organization and its products / service. Time to pile on again...my chair has had a few issues over the years - nothing crazy, normal wear and tear - every time I needed anything the customer service team has been super responsive and empathetic. They've shipped replacement parts same day in most cases. Today I had a repeat problem and rather than sending me parts they opted to replace the entire chair - only a company that stands behind their product and truly cares for their customer would do that. So refreshing, thanks!