My experience with Contact Lens Xchange… My experience with Contact Lens Xchange was not bad, but not great either. Average at best, really. Placeing the order was fair, though it took a while I guess, I think it's expected. Prices were alrgiht. I didn't have any issues with a return or anything so I can't say much more. It was kind of middle of the road, nothing out of the ordinary happned. I was not overly impresed but not diappointed either. To sum up, all in all an averegae experience.

Reliable service received I had lost count how many times I had bought from them since the day I started to buy lenses from them. Recently, I received a pair of lenses from them and realised that I had choose the wrong power. I quickly contacted their customer service and told them about this situation. They were very helpful and assist me to replace with the correct ones. They assure me that there is nothing not to worry as I am their regular customer. I was relieved that it was settled quickly without any hassle.

Unbelievable prices and quality I feel proud and confident every time I share contactlensxchange website with friends and I have been blown away order after order with the good price and quality of everything I've received. There was an occasion that I ended up with one lens (out of many lens in one particular order) that had the wrong prescription, the customer service made it right by sending me a replacement without any hassle or question. I would never use another site for my contacts now. I LOVE the way the customer service staff make me feel that I am always important to them. I never regretted buying from them and will continue to check their website for new products.

This is an update on my review of 10/18/2022 This is an update on my review of October 18, 2022. I finally received my contact lenses on October 26, 2022. They were shipped from Singapore. Over 7 weeks from my order date of September 5, 2022. In the receipt that was in the box is a note saying that I need to "Soak lens in multipurpose solution for 6 hours before use." What?? Are these not sterile? I am not happy at all with this company.

Extremely misleading Extremely misleading, ordered contacts on 1/27/21 received on 3/4/21 so if you have time to wait it would be ok. But then I received my contacts and only 3 in each box, when I ordered it stated 6 to a box, think they recently changed that but don't have any proof. It was deffinately more expensive this way and took so long to get. The only good thing was quick replies on customer service. I would never use this site again. There are much more reasonable sites with much quicker shipping.