Ariel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)

Quality product, worth the wait First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.

Ariel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.

Placed an online order on May 23rd Placed an online order on May 23rd. Received a confirmation email and a request to rate my experience within a few minutes. Called to confirm shipping date on June 1st, only to be told that the order had been placed on hold due to a billing/shipping address question. Never received an email (checked the spam folder) or phone call letting me know there was a problem. Total waste of time for a desperately needed order.

I’ve ordered from Versa before and had… I’ve ordered from Versa before and had a great experience but this time around Ariel has taken it to a new level. She has been quick to respond when I’ve wanted updates on shipping, then more recently she quickly resolved my issue with a missing part. I look forward to getting my desk put together for the new year. Thank you Ariel and the versa team!