Michael
GBExcellent Customer Service/Support I ordered a desk on 12/31 but hadn't received an update going on 2 weeks. When I reached out for an update, Ariel was quick to respond and let me know when I can expect it to ship. That was good enough for me, but when my order did ship she went out of her way to reach out to me and confirm the item shipped. I really appreciated that she took the initiative to follow up and not just forget about my request.
Bob Jameson
GBIf service is a good sign, I'm in for a treat.. Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.
S. Vidyarthi
GBPlaced an online order on May 23rd Placed an online order on May 23rd. Received a confirmation email and a request to rate my experience within a few minutes. Called to confirm shipping date on June 1st, only to be told that the order had been placed on hold due to a billing/shipping address question. Never received an email (checked the spam folder) or phone call letting me know there was a problem. Total waste of time for a desperately needed order.
George Hall
GBMy Versa Desk Experience My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve the problem after many days of trouble shooting, because I couldn't send any pictures due to the classified environment, I work in. Ms. Gurrea, is an awesome professional leader and adds tremendous value to Versa Tables organization. Truly, thankful for her untiring support.
Michelle Coleman
GBI love this company!! I love this company!!! Their customer service goes above and beyond which is rare these days. Thank you Imma for quickly addressing and resolving an issue that we had so quickly. I highly recommend this company.