DR
GBMarie helped me in the chat Marie helped me in the chat. She was very fast providing exactly what I needed. I appreciated her great customer service.
Sharon Lancaster
GBQuality product, worth the wait First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.
Paula
GBI purchased my desk late fall I purchased my desk late fall. The wait time was not acceptable, but the customer service was worse until I contacted an internal accounting person that streamlined communications. The delivery was still delayed but at least I received updates until I didn’t. Once I received my desk and it was assembled, the keyboard tray didn’t extend far enough. Requested another and waited. Once the replacement was received and assembled, I have the same problem. It’s really unacceptable. I haven’t notified Versa this time around, as I just learned the tray doesn’t work. (My handy man just assembled it over the weekend). I just want it to work correctly!!
Mac
GBGreat product Great product, best drafting table I've had in many years. Had a few minor issues with hardware during assembly but was easily resolved and the customer service and delivery was top notch. Highly recommend Versa Tables to anyone looking for a solid, quality desk solution. Especially if you prefer to shop local in CA.
Customer
GBI tried to place an order for 26 desks I tried to place an order for 26 desks. I asked via text, as recommended on the website, for assurance that I could attach more than one component to the desk. One response quickly. I asked another question, no responses. I was told to call if I had further questions. I calledseveral times but no answer. I then emailed three times. No answer. Very glad I did not place a school order for 26 desks here. I would have wasted over $30k on a cmpany that does not care.