George Hall
GBMy Versa Desk Experience My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve the problem after many days of trouble shooting, because I couldn't send any pictures due to the classified environment, I work in. Ms. Gurrea, is an awesome professional leader and adds tremendous value to Versa Tables organization. Truly, thankful for her untiring support.
Jay
GBLifetime warranty was honored I had 2 Versa Edison table tops that started warping after 10 years and the current design wouldn't fit so they replaced both tables. The entire process took 3 months but they stood behind their product. Kevin Aguilar was exceptional and went above and beyond to make us happy. Thank you.
Michelle Coleman
GBI love this company!! I love this company!!! Their customer service goes above and beyond which is rare these days. Thank you Imma for quickly addressing and resolving an issue that we had so quickly. I highly recommend this company.
William Rattner
GBVery Well-Engineered and Excellent Materials w/ Great Customer Support. This is an extremely well engineered and built piece of furniture. I had seen some reviews that it was difficult to assemble and parts were missing but they were from several months ago and I did not experience that. It does take a long time because there are a lot of pieces but no problems to speak of. What might be helpful in the future is labeling the parts that go together in a specific way to prevent the customer from installing something backwards or upside down. You have probably seen this, little stickers with A-A, B-B, C-C, etc. I did reach out to customer support on delivery and Ariel Gurrea was excellent! He kept me up to date on shipping times and also sent me the assembly directions before it arrived so I could plan out the assembly. The desk, looks great, is solid and works great! Happy customer.
Sharon Lancaster
GBQuality product, worth the wait First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.