Pam Leslie
GBOur Christmas Presents to US :-) We placed the order before Christmas and our expected delivery is on 1/23/2024. When checking on the status of our order, Customer Service (Ariel) responded quickly and provided an update. Upon notification our order was shipped, I contacted Customer Service again to see how I could track my order. Ariel responded again and advised how to track it. I also asked another question, and she replied she would check with her Engineers and email me with the answer. As promised, Ariel emailed with the answer to my inquiry. All in all, VersaTables customer service is remarkable! Thank you!
Bernard Randolph
GBSolid Product, Responsive Customer Service As a first-time customer with VersaTables, I'm so far satisfied with the quality of the product and customer service offered. The items arrived in good condition, pulled and packed neatly with all parts and manuals included. Assembly was no problem. The Service team was a great help, as they were prompt in responding to emails with answers to my questions about my order. I'd definitely consider shopping with VersaTables in the future.
Elaine Motyka
GBAriel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.
Sharon Lancaster
GBQuality product, worth the wait First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.
DR
GBMarie helped me in the chat Marie helped me in the chat. She was very fast providing exactly what I needed. I appreciated her great customer service.