Gracie Parker
GBExcellent customer service Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)
Mark Grisby
GBCustomer Support Great customer support. Was having some issues with my desk. Contacted customer service and spoke with Anna. She was so patient, I was frustrated because I use my desk for work. Anna did troubleshooting with me, then asked Kevin to help review my situation to make sure they could get my situation fixed asap. Kevin came out made some adjustments to the equipment and now it’s work perfectly. So appreciate Anna and Kevin’s efforts to get me be back up and running.
Mac
GBGreat product Great product, best drafting table I've had in many years. Had a few minor issues with hardware during assembly but was easily resolved and the customer service and delivery was top notch. Highly recommend Versa Tables to anyone looking for a solid, quality desk solution. Especially if you prefer to shop local in CA.
Jay
GBLifetime warranty was honored I had 2 Versa Edison table tops that started warping after 10 years and the current design wouldn't fit so they replaced both tables. The entire process took 3 months but they stood behind their product. Kevin Aguilar was exceptional and went above and beyond to make us happy. Thank you.
Michael
GBExcellent Customer Service/Support I ordered a desk on 12/31 but hadn't received an update going on 2 weeks. When I reached out for an update, Ariel was quick to respond and let me know when I can expect it to ship. That was good enough for me, but when my order did ship she went out of her way to reach out to me and confirm the item shipped. I really appreciated that she took the initiative to follow up and not just forget about my request.