My Versa Desk Experience My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve the problem after many days of trouble shooting, because I couldn't send any pictures due to the classified environment, I work in. Ms. Gurrea, is an awesome professional leader and adds tremendous value to Versa Tables organization. Truly, thankful for her untiring support.

If service is a good sign, I'm in for a treat.. Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.

Ariel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.

Placed an online order on May 23rd Placed an online order on May 23rd. Received a confirmation email and a request to rate my experience within a few minutes. Called to confirm shipping date on June 1st, only to be told that the order had been placed on hold due to a billing/shipping address question. Never received an email (checked the spam folder) or phone call letting me know there was a problem. Total waste of time for a desperately needed order.

I purchased my desk late fall I purchased my desk late fall. The wait time was not acceptable, but the customer service was worse until I contacted an internal accounting person that streamlined communications. The delivery was still delayed but at least I received updates until I didn’t. Once I received my desk and it was assembled, the keyboard tray didn’t extend far enough. Requested another and waited. Once the replacement was received and assembled, I have the same problem. It’s really unacceptable. I haven’t notified Versa this time around, as I just learned the tray doesn’t work. (My handy man just assembled it over the weekend). I just want it to work correctly!!