Elaine Motyka
GBAriel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.
Gracie Parker
GBExcellent customer service Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)
Chris L
GBGreat Support! The team at VersaDesk was easy to work with from Sales through to Customer Service. I was sent an incorrect control box for my desk and after some troubleshooting, the correct box was sent out to me overnight. Loving my new desk!
Michelle Coleman
GBI love this company!! I love this company!!! Their customer service goes above and beyond which is rare these days. Thank you Imma for quickly addressing and resolving an issue that we had so quickly. I highly recommend this company.
Sharon Lancaster
GBQuality product, worth the wait First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.