I love this company!! I love this company!!! Their customer service goes above and beyond which is rare these days. Thank you Imma for quickly addressing and resolving an issue that we had so quickly. I highly recommend this company.

I purchased my desk late fall I purchased my desk late fall. The wait time was not acceptable, but the customer service was worse until I contacted an internal accounting person that streamlined communications. The delivery was still delayed but at least I received updates until I didn’t. Once I received my desk and it was assembled, the keyboard tray didn’t extend far enough. Requested another and waited. Once the replacement was received and assembled, I have the same problem. It’s really unacceptable. I haven’t notified Versa this time around, as I just learned the tray doesn’t work. (My handy man just assembled it over the weekend). I just want it to work correctly!!

Excellent customer service Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)

Ariel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)

Ariel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.