Elaine Motyka
GBAriel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.
Gracie Parker
GBExcellent customer service Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)
Mac
GBGreat product Great product, best drafting table I've had in many years. Had a few minor issues with hardware during assembly but was easily resolved and the customer service and delivery was top notch. Highly recommend Versa Tables to anyone looking for a solid, quality desk solution. Especially if you prefer to shop local in CA.
William Rattner
GBVery Well-Engineered and Excellent Materials w/ Great Customer Support. This is an extremely well engineered and built piece of furniture. I had seen some reviews that it was difficult to assemble and parts were missing but they were from several months ago and I did not experience that. It does take a long time because there are a lot of pieces but no problems to speak of. What might be helpful in the future is labeling the parts that go together in a specific way to prevent the customer from installing something backwards or upside down. You have probably seen this, little stickers with A-A, B-B, C-C, etc. I did reach out to customer support on delivery and Ariel Gurrea was excellent! He kept me up to date on shipping times and also sent me the assembly directions before it arrived so I could plan out the assembly. The desk, looks great, is solid and works great! Happy customer.
Bob Jameson
GBIf service is a good sign, I'm in for a treat.. Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.