Emilie
GBAriel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)
DR
GBMarie helped me in the chat Marie helped me in the chat. She was very fast providing exactly what I needed. I appreciated her great customer service.
Michelle Coleman
GBI love this company!! I love this company!!! Their customer service goes above and beyond which is rare these days. Thank you Imma for quickly addressing and resolving an issue that we had so quickly. I highly recommend this company.
Paula
GBI purchased my desk late fall I purchased my desk late fall. The wait time was not acceptable, but the customer service was worse until I contacted an internal accounting person that streamlined communications. The delivery was still delayed but at least I received updates until I didn’t. Once I received my desk and it was assembled, the keyboard tray didn’t extend far enough. Requested another and waited. Once the replacement was received and assembled, I have the same problem. It’s really unacceptable. I haven’t notified Versa this time around, as I just learned the tray doesn’t work. (My handy man just assembled it over the weekend). I just want it to work correctly!!
Jay
GBLifetime warranty was honored I had 2 Versa Edison table tops that started warping after 10 years and the current design wouldn't fit so they replaced both tables. The entire process took 3 months but they stood behind their product. Kevin Aguilar was exceptional and went above and beyond to make us happy. Thank you.