Jay
GBLifetime warranty was honored I had 2 Versa Edison table tops that started warping after 10 years and the current design wouldn't fit so they replaced both tables. The entire process took 3 months but they stood behind their product. Kevin Aguilar was exceptional and went above and beyond to make us happy. Thank you.
George Hall
GBMy Versa Desk Experience My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve the problem after many days of trouble shooting, because I couldn't send any pictures due to the classified environment, I work in. Ms. Gurrea, is an awesome professional leader and adds tremendous value to Versa Tables organization. Truly, thankful for her untiring support.
Kyle
GBI’ve ordered from Versa before and had… I’ve ordered from Versa before and had a great experience but this time around Ariel has taken it to a new level. She has been quick to respond when I’ve wanted updates on shipping, then more recently she quickly resolved my issue with a missing part. I look forward to getting my desk put together for the new year. Thank you Ariel and the versa team!
Emilie
GBAriel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)
Paula
GBI purchased my desk late fall I purchased my desk late fall. The wait time was not acceptable, but the customer service was worse until I contacted an internal accounting person that streamlined communications. The delivery was still delayed but at least I received updates until I didn’t. Once I received my desk and it was assembled, the keyboard tray didn’t extend far enough. Requested another and waited. Once the replacement was received and assembled, I have the same problem. It’s really unacceptable. I haven’t notified Versa this time around, as I just learned the tray doesn’t work. (My handy man just assembled it over the weekend). I just want it to work correctly!!