Ariel was knowledgeable and responsive… Ariel was knowledgeable and responsive as he addressed my problem with a non-functioning Versadesk. I really appreciate talking with a real person and especially one who is empathetic and present.

Solid Product, Responsive Customer Service As a first-time customer with VersaTables, I'm so far satisfied with the quality of the product and customer service offered. The items arrived in good condition, pulled and packed neatly with all parts and manuals included. Assembly was no problem. The Service team was a great help, as they were prompt in responding to emails with answers to my questions about my order. I'd definitely consider shopping with VersaTables in the future.

Placed an online order on May 23rd Placed an online order on May 23rd. Received a confirmation email and a request to rate my experience within a few minutes. Called to confirm shipping date on June 1st, only to be told that the order had been placed on hold due to a billing/shipping address question. Never received an email (checked the spam folder) or phone call letting me know there was a problem. Total waste of time for a desperately needed order.

Customer Support Great customer support. Was having some issues with my desk. Contacted customer service and spoke with Anna. She was so patient, I was frustrated because I use my desk for work. Anna did troubleshooting with me, then asked Kevin to help review my situation to make sure they could get my situation fixed asap. Kevin came out made some adjustments to the equipment and now it’s work perfectly. So appreciate Anna and Kevin’s efforts to get me be back up and running.

Our Christmas Presents to US :-) We placed the order before Christmas and our expected delivery is on 1/23/2024. When checking on the status of our order, Customer Service (Ariel) responded quickly and provided an update. Upon notification our order was shipped, I contacted Customer Service again to see how I could track my order. Ariel responded again and advised how to track it. I also asked another question, and she replied she would check with her Engineers and email me with the answer. As promised, Ariel emailed with the answer to my inquiry. All in all, VersaTables customer service is remarkable! Thank you!