William Rattner
GBVery Well-Engineered and Excellent Materials w/ Great Customer Support. This is an extremely well engineered and built piece of furniture. I had seen some reviews that it was difficult to assemble and parts were missing but they were from several months ago and I did not experience that. It does take a long time because there are a lot of pieces but no problems to speak of. What might be helpful in the future is labeling the parts that go together in a specific way to prevent the customer from installing something backwards or upside down. You have probably seen this, little stickers with A-A, B-B, C-C, etc. I did reach out to customer support on delivery and Ariel Gurrea was excellent! He kept me up to date on shipping times and also sent me the assembly directions before it arrived so I could plan out the assembly. The desk, looks great, is solid and works great! Happy customer.
Bob Jameson
GBIf service is a good sign, I'm in for a treat.. Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.
Emilie
GBAriel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)
DR
GBMarie helped me in the chat Marie helped me in the chat. She was very fast providing exactly what I needed. I appreciated her great customer service.
Chris L
GBGreat Support! The team at VersaDesk was easy to work with from Sales through to Customer Service. I was sent an incorrect control box for my desk and after some troubleshooting, the correct box was sent out to me overnight. Loving my new desk!