Customer
GBI tried to place an order for 26 desks I tried to place an order for 26 desks. I asked via text, as recommended on the website, for assurance that I could attach more than one component to the desk. One response quickly. I asked another question, no responses. I was told to call if I had further questions. I calledseveral times but no answer. I then emailed three times. No answer. Very glad I did not place a school order for 26 desks here. I would have wasted over $30k on a cmpany that does not care.
Bob Jameson
GBIf service is a good sign, I'm in for a treat.. Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.
Bernard Randolph
GBSolid Product, Responsive Customer Service As a first-time customer with VersaTables, I'm so far satisfied with the quality of the product and customer service offered. The items arrived in good condition, pulled and packed neatly with all parts and manuals included. Assembly was no problem. The Service team was a great help, as they were prompt in responding to emails with answers to my questions about my order. I'd definitely consider shopping with VersaTables in the future.
Emilie
GBAriel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)
Michael
GBExcellent Customer Service/Support I ordered a desk on 12/31 but hadn't received an update going on 2 weeks. When I reached out for an update, Ariel was quick to respond and let me know when I can expect it to ship. That was good enough for me, but when my order did ship she went out of her way to reach out to me and confirm the item shipped. I really appreciated that she took the initiative to follow up and not just forget about my request.