Mark Grisby
GBCustomer Support Great customer support. Was having some issues with my desk. Contacted customer service and spoke with Anna. She was so patient, I was frustrated because I use my desk for work. Anna did troubleshooting with me, then asked Kevin to help review my situation to make sure they could get my situation fixed asap. Kevin came out made some adjustments to the equipment and now it’s work perfectly. So appreciate Anna and Kevin’s efforts to get me be back up and running.
Emilie
GBAriel responded so quickly and seemed… Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)
Gracie Parker
GBExcellent customer service Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)
DR
GBMarie helped me in the chat Marie helped me in the chat. She was very fast providing exactly what I needed. I appreciated her great customer service.
Kyle
GBI’ve ordered from Versa before and had… I’ve ordered from Versa before and had a great experience but this time around Ariel has taken it to a new level. She has been quick to respond when I’ve wanted updates on shipping, then more recently she quickly resolved my issue with a missing part. I look forward to getting my desk put together for the new year. Thank you Ariel and the versa team!