Carl
GBShowed up late Showed up late to both scheduled appointments. First time they had 2 people, conducted a pretty good cleaning, some minor things were missed. We only asked them to clean 1 out of the 3 bedrooms we had on the agreement and dusting was not done in the bedroom. Second visit they had 4 people, 2 "in training" only stayed for an hour and the "cleaning" aspect seemed lost, things were wiped down and dusted, but not cleaned. In review of the work there was soap scum in the shower, hairs in the sink, floors were dirty along the edges...etc.
customer
GBGreat customer service! We just bought a house that was a prior rental. It had great amenities and in a great neighborhood unfortunately it was not cleaned on move out. There was a lot of cleaning to be done and SVS made what would have taken us days to clean a seamless breeze. They really care about your input and offer customer satisfaction guarantee. They will take care of even the most difficult requests. (Trust me I am a little OCD) We were quoted a very fair price for the work and with the military discount made it even better!