Mrs Deirdre Byrne
GBReplacement keys ...........................nightmare? I wasn't too sure if I was able to obtain replacement filing cabinet keys, looking on any website was daunting with all the different options of keys. I went onto CS Storage website and whilst searching a chat box popped up. I was delighted to be able to explain what I was looking for and that they were able to understand my requirements! they provided me with the link/details to order the correct item. Order placed, before finalised I was contacted by email to clarify something, not being sure, I took a picture of the lock and hay presto, my replacement keys are on the way. CS Storage made my replacement key search & order simple and easy. Thank you!
Lee Dowson
GB2 bespoke cabinets Sent a drawing and instructions for 2 bespoke cabinets and the finished goods are perfect, just what we were looking for. So gets 5 stars. Ordering process could be better though. 1st order never got processed and we didn't know that until we chased our initial order. Need to work on keeping the customer up to date with how the order is progressing and when the final order will be delivered. Would use again.
NL
GBI placed an order for a replacement… I placed an order for a replacement locker key and heard nothing for a while. I then sent an email to the company but received no response. After waiting for almost 2 weeks I then rang the company to query this and was told they don’t actually do the key so I then requested a refund. I feel they should have contacted me once they knew they couldn’t provide the service and processed a refund straight away instead of waiting for me to contact them as I wonder if they wouldn’t have bothered had I not requested the refund.
David Singleton
GBGreat Service and Very Fast Delivery. I searched for an outside secure cabinet for hours then came across CS Storage. The price was good and the online payment only took a few seconds to complete which was great, the order was placed early in the afternoon on a Thursday and by 11 am on Friday it had arrived in Scotland. A great service and a great cabinet.
Sean
GBGreat company and very helpful Great company and very helpful. We sourced our charging lockers for company phones from this company, Josh who I dealt with was on hand and answered all questions promptly. My only small issue was not being told of delivery, which is fine as they arrived early but would have been handy to know they were arriving. This by no means effects their service though.