Fantastic service for replacement keys I ordered a replacement locker key (to replace an original that snapped off) from Csstorage. It arrived in the next day's post. I discovered that I had mistakenly ordered the incorrect key number (my fault). I telephoned them, it was answered promptly, and explained what happened to ensure that my next order would be correct. David, of Csstorage, asked me to send them a photo of the broken key. They kindly and unexpectedly sent me the appropriate key at no extra cost to me. Fantastic service indeed.

Damaged Goods and Poor Service We are Day Service for Adults with learning disabilities that placed an order for a laptop charging tower for our service user tablets / I-pads. Upon receipt ends were covered up in cardboard and plastic. We signed for receipt and then unwrapped it to discovered a damaged corner (appears to been dropped). We reported the damage on day of the delivery with photos. It took a week for a response, and further 3 weeks to determine that the drivers photos do not cover the damaged area, but because the delivery note was signed, the factory can not determine it as damaged. We have been offered a replacement at cost price with £50 off. Poor in all aspects and I will not be recommending CS Storage Ltd to anyone.

Replacement keys ...........................nightmare? I wasn't too sure if I was able to obtain replacement filing cabinet keys, looking on any website was daunting with all the different options of keys. I went onto CS Storage website and whilst searching a chat box popped up. I was delighted to be able to explain what I was looking for and that they were able to understand my requirements! they provided me with the link/details to order the correct item. Order placed, before finalised I was contacted by email to clarify something, not being sure, I took a picture of the lock and hay presto, my replacement keys are on the way. CS Storage made my replacement key search & order simple and easy. Thank you!

Just bought my 3rd Hero locker I have just received my 3rd Hero locker today. As with my other purchases the customer service is excellent. From order through to delivery I received emails to confirm order received, order dispatched and a further email from the courier. Locker arrived well packed and in perfect condition. I love these lockers - I use them in my garage and they are perfect. Easy to move around (when empty) they look modern, clean lines and hold a lot of gear. On a final note it’s a pleasure to to support a GB company who value its customers and takes pride in the service given and the products they sell. 🇬🇧

Unable to supply an item I had paid for Ordered an item and paid for it online. Then CSS rang to say the item was out of stock and would not be available until February. Initially no apology. Had to ask for an apology. No offer of a future discount for wasting my time (they shouldn’t take payment for items they cannot fulfill). Really disappointed as the price point was good. Now I know why. You really do get what you pay for.